Troubleshooting Information Zone-Multi Control Remote Playback Setup Connections Started Getting

Error Messages

If the auto setup procedure could not be completed due to speaker installation, the measuring environment, etc., an error message is displayed. If this happens, check the relevant items, be sure to take the necessary measures, then perform the auto setup procedure over again.

 

Error messages (examples)

 

Cause

 

 

 

Measures

 

 

 

 

 

Auto Setup

 

 

 

• Included setup microphone is not connected.

• Connect the included setup microphone to the SETUP

 

 

 

 

 

 

 

 

 

 

 

 

 

MIC jack on the main unit.

 

 

 

 

 

 

 

Audyssey

MultEQ

XT

 

 

 

 

 

 

 

 

 

 

 

 

 

Caution!

 

 

 

 

 

 

• Not all speakers could be detected.

 

 

• Check the speaker connections.

 

 

 

 

Microphone:None

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Speaker

:None

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retry

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cancel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Auto Setup

 

 

 

• Too much

noise in

the room

for

accurate

• Either turn off any device generating noise or move it

 

 

 

 

 

 

 

measurements to be made.

 

 

 

away.

 

 

 

 

 

 

 

Audyssey

MultEQ

XT

 

 

 

 

 

 

 

 

 

 

Caution!

 

 

 

 

 

 

 

 

 

 

 

 

• Try again when the surroundings are quieter.

 

 

 

 

Ambient noise is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Speaker or

subwoofer sound is

too

low

for

• Check the speaker installation and the direction

in

 

 

 

too high or

 

 

 

 

 

 

Level is too low.

 

accurate measurements to be made.

 

 

which the speakers are facing.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Adjust the subwoofer’s volume.

 

 

 

 

 

 

Retry

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cancel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Displayed speaker could not be detected.

 

• Check the connections of the displayed speaker.

 

 

 

 

 

Auto Setup

 

 

 

· The front L and front R speakers were not

 

 

 

 

 

 

 

 

Audyssey

MultEQ

 

XT

properly detected.

 

 

 

 

 

 

 

 

 

 

 

 

 

Caution!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

· Only one channel of the surround speakers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Front

 

 

 

was detected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

· Sound was output from the R channel

 

 

 

 

 

 

 

 

 

 

 

R :None

 

 

 

 

 

 

 

 

 

 

 

 

Retry

 

 

 

when only one surround back speaker was

 

 

 

 

 

 

 

 

 

 

 

 

connected.

 

 

 

 

 

 

 

 

 

 

 

 

 

Cancel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

· The surround back, but the surround speaker

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

was not detected.

 

 

 

 

 

 

 

 

 

 

Auto Setup

 

 

 

• Displayed

speaker

connected

with

the

• Check the polarities of the displayed speaker.

be

 

 

 

 

 

 

Audyssey

MultEQ

XT

polarities reversed.

 

 

 

 

• For some speakers, this error message may

 

 

 

 

 

 

 

Caution!

 

 

 

 

 

 

 

 

 

 

displayed even if the speaker is properly connected. If

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Front

 

 

 

 

 

 

 

 

 

you are sure that the wiring is correct, select “Skip”.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

L :Phase

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retry

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cancel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Skip

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Select “Retry” to make the measurements again.

NOTE Be sure to turn the power off before checking the speaker connections.

25

sOption

Select settings for room EQ, mic, etc.

Room EQ

Select room EQ setting method.

[Selectable items]

All : Apply settings to all surround modes.

Assign : Make settings for each surround mode separately.

Direct Mode Setup

Select room EQ use for DIRECT or PURE DIRECT mode.

[Selectable items]

ON : Use room EQ.

OFF : Do not use room EQ.

Mic Select

Select the microphone type if not using supplied mic. The microphone connected to V.AUX Lch is used.

[Selectable items]

Mic : Supplied mic is being used.

V.AUX L : Other mic connected to V.AUX is used.

Only a professionally certified installer should ever connect a professionally-calibrated microphone to the V.AUX L input on the front panel.

dParameter Check

Check auto setup measurement results.

This is displayed after the auto setup procedure is completed.

[Items to be checked]

 

 

 

Speaker Config. Check

 

Distance Check

 

 

Channel Level Check

 

Crossover Freq. Check

 

 

EQ Check

 

 

 

 

 

The auto setup results can be reset to what was originally calculated by MultEQ XT when “Restore” is selected.