Troubleshooting

If a problem should arise, first check the following:

1.Are the connections correct?

2.Is the set being operated as described in the owners manual?

3.Are the other components operating properly?

If this unit does not operate properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.

In this case, disconnect the power immediately and contact your store of purchase.

GGeneralH

Symptom

 

 

Cause

 

 

 

Countermeasure

 

Page

Power does not

• Connection of the power cord is

• Check that the power plugs are

20

turn on, or turns

faulty.

 

 

 

securely inserted into the AVR-

 

off directly after it

 

 

 

 

 

988’s AC inlet and the wall power

 

was turned on.

 

 

 

 

 

outlet.

 

 

 

 

 

No sound is

• Connection

with

the

input

• Check the connections.

 

9

produced from

devices or connection of the

 

 

 

 

 

 

 

speakers.

speaker cables is faulty.

 

 

 

 

 

 

 

 

 

• Device you want to play and set

• Select

an

appropriate

input

43

 

input source do not match.

 

source.

 

 

 

 

 

 

• Master volume is

turned too

• Adjust the master volume to an

43

 

low.

 

 

 

 

appropriate level.

 

 

 

 

• Mute mode is set.

 

 

• Cancel the mute mode.

 

43

 

• Headphones are connected.

• Disconnect the headphones.

43

 

• No

digital

signals

are

being

• Select an input source for which

35

 

input.

 

 

 

the digital input setting has been

 

 

 

 

 

 

 

made.

 

 

 

 

 

 

• The

connectors to

which the

• Set the input mode.

 

 

34

 

digital inputs are assigned and

 

 

 

 

 

 

 

 

the settable input modes do not

 

 

 

 

 

 

 

 

match.

 

 

 

 

 

 

 

 

 

 

Display is off.

• The “Dimmer” setting is set to

• Set

to

something

other

than

32

 

“OFF”.

 

 

 

“OFF”.

 

 

 

 

 

 

• The PURE DIRECT mode is set.

• Set a surround mode other than

37

 

 

 

 

 

 

the PURE DIRECT mode.

 

 

“DOLBY DIGITAL”

• DVD player’s digital audio output

• Check

the

DVD player’s

audio

indicator does not

setting is not proper.

 

 

output setting. For details, read

 

appear on display.

 

 

 

 

 

the

DVD

player’s

operating

 

 

 

 

 

 

 

instructions.

 

 

 

 

Symptom

 

Cause

 

Countermeasure

 

Page

Power turns off

• Protection

circuit activated due

• Turn off the power, wait for the

10

suddenly and

to rise of internal temperature.

set to fully cool down, then turn

 

power indicator

 

 

the power back on.

 

 

 

flashes red.

 

 

• Place the set in a well-ventilated

10

 

 

 

place.

 

 

 

 

 

 

 

• Core wires of two speakers are

• First unplug

the

power cord,

10

 

touching each other or a core

then twist the core wires tightly

 

 

wire is sticking out of the terminal

or terminate the speaker cables,

 

 

and touching the set’s rear panel,

then reconnect.

 

 

 

 

 

activating the protection circuit.

 

 

 

 

 

 

 

 

• Speakers

with an impedance

• Use speakers with the specified

10

 

other than specified are being

impedance.

 

 

 

 

 

 

used.

 

 

 

 

 

 

 

 

 

• Set is damaged.

• Turn off the power and contact a

 

 

 

DENON service center.

 

 

 

GRemote Control UnitH

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

 

Cause

 

Countermeasure

 

Page

Set does not work

• Batteries are worn.

• Replace with new batteries.

 

3

properly when

• You are operating outside of the

• Operate within

the

specified

3

remote control

specified range.

range.

 

 

 

 

 

 

unit operated.

• Obstacle between main unit and

• Remove the obstacle.

 

 

3

 

remote control unit.

 

 

 

 

 

 

 

 

• The batteries are not inserted in

• Insert

the

batteries

in

the

3

 

the proper direction, as indicated

proper

direction,

following

the

 

 

by the polarity marks in the

polarity marks in the battery

 

 

battery compartment.

compartment.

 

 

 

 

 

• The set’s remote control sensor

• Move the set to a place in which

3

 

is exposed to strong light (direct

the remote control sensor will

 

 

sunlight, inverter type fluorescent

not be exposed to strong light.

 

 

bulb light, etc.).

 

 

 

 

 

 

 

 

• The remote ID of the main unit

• Set “Remote ID” for the main

32

 

and remote control unit do not

unit to “1”.

 

 

 

 

 

 

match.

 

 

 

 

 

 

 

 

Troubleshooting Information Zone-Multi Control Remote Playback Setup Connections Started Getting

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