Troubleshooting

Getting

nAre all the parts connected properly?

n Have the operations been performed properly according to the owner’s manual?

nAre the amplifier and speakers operating properly?

If the unit fails to operate properly, check out the remedial action in the table below according to the symptoms present, and see if this fixes the problem.

Types of trouble which are not described in the table below may indicate trouble in the unit itself so consult with your dealer from whom you purchased the unit. If your dealer does not know what action to take, contact one of our customer service centers or your nearest repair service center.

Symptom

Cause

Remedy

Page

 

 

 

 

The power fails to

• The AC power cable is not connected

• Connect the AC power cable to

7

turn on.

to the power outlet.

the power outlet.

 

 

 

 

 

No sound is heard

• One or more of the connecting cables

• Check the cable connections.

7

or the volume

have not been connected properly.

 

 

level is low.

• The SOURCE SEL LN1/LN2/LN3/

• Set the SOURCE SEL LN1/LN2/

3

 

LN4/D1–4/USBcontrols have not

LN3/LN4/D1–4/USB controls to

 

 

been set to the correct positions.

the position which corresponds

 

 

 

to the component now playing.

 

 

• The ducking function of the

• Set the DUCKING ON/OFF

3

 

microphone has been activated.

button to the OFF position.

 

 

 

 

 

The sound is

• The master output audio level is too

• Adjust the MASTER LEVEL

3

distorted.

high.

control.

 

 

• The input level is too high.

• Adjust the channel input LEVEL

3

 

 

controls.

 

 

 

 

 

The fader start

• One or more of the connecting cables

• Connect the CD player to the unit

7

of the CD player

have not been connected properly.

using the stereo mini jacks.

 

cannot be

• The CH FADER START switch and

• Set the CH FADER START switch

3

initiated.

CROSSFADER START switch have

and CROSSFADER START

 

 

not been set to the ON position.

switch to the ON position.

 

 

 

 

 

nDN-X1700 does not operate normally or no sound is produced

Are the USB cable, audio cables, etc., properly connected?

Is the volume setting for the source, audio device, application, OS, etc., properly raised?

Is the appropriate device selected on your audio application?

Is the sampling frequency setting appropriate?

Either make the same settings in the DN-X1700’s preset mode and on the application.

Are there WAV files with different sampling frequencies and bit rates?

Depending on your audio application, it may not be possible to play WAV files with different sampling frequencies and bit rates simultaneously.

Is other USB equipment in use?

If other USB devices are connected, try connecting only DN-X1700 to check for problems.

Is the USB connector of the connected computer compatible with USB 2.0 (Hi-Speed)?

Use a USB 2.0-compatible cable.

nSound is broken or distorted

Are other applications or device drivers operating?

Close any unneeded applications.

Are you playing multiple WAV files?

When playing multiple WAV files simultaneously, depending on the capacity of your computer, the sound may be broken.

Started Connections Basic Operations Effector Function Fader Start USB Utility Specifications Troubleshooting

21

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Denon DJ DN-X1700 owner manual Troubleshooting