28

TROUBLESHOOTING

TROUBLESHOOTING

Continued

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Remote does not function (Remote-Ready Models Only)

1.Battery is not install. Battery power is low

1.Replace 9-volt batteries in receiver and remote control

Fireplace produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most fireplaces. If noise is excessive, contact qualified ser- vice person

Fireplace produces unwanted odors

1.

Fireplace burning vapors from paint,

 

 

hair spray, glues, cleaners, chemicals,

 

 

new carpet, etc. (See IMPORTANT

 

 

statement above)

 

2.

Low fuel supply (propane/LP only)

 

3.

Gas leak. See Warning statement

 

 

at top of page

1.Open window to ventilate room. Stop us- ing odor causing products while fire- place is running

2.Refill supply tank (propane/LP only)

3.Locate and correct all leaks (see Check- ing Gas Connections, page 16)

Fireplace shuts off in use (ODS operates)

1.

Not enough fresh air is available

1.

Open window and/or door for ventilation

 

2.

Low line pressure

2.

Contact local natural or propane/LP gas

 

 

 

 

company

 

3.

ODS/pilot is partially clogged

3.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, pages 24 and 25)

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

at top of page

 

ing Gas Connections, page 16)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

 

 

and burner

 

2.

Gas leak. See Warning statement

 

 

at top of page

1.Take apart gas tubing and remove for- eign matter

2.Locate and correct all leaks (see Check- ing Gas Connections, page 16)

For..com

111244-01A

Page 28
Image 28
Desa VDCFTN, CDCFTN, CDCFTP, FDCFTN, FDCFRP, FDCFTP, FDCFRN, VDCFTP, VDCFRP, VDCFRN Gas leak. See Warning statement