TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

ODS/pilot lights but flame goes

1. Control knob not fully turned

1.

Turn control knob fully coun-

out when control knob is released

 

counterclockwise

2.

terclockwise

(manual ignition mode)

2. Control knob not held long

After ODS/pilot lights, hold

 

3.

enough

3.

control knob for 30 seconds

 

Equipment shutoff valve not

Fully open equipment shutoff

 

4.

fully open

4.

valve

 

Pilot flame not touching

A) Contact local natural or

 

 

thermocouple, which allows

 

propane/LP gas company

 

 

thermocouple to cool, caus-

 

B) Clean ODS/pilot (see

 

 

ing pilot flame to go out. This

 

 

 

problem could be caused by

 

Cleaning and Maintenance,

 

 

one or both of the following:

 

page 29) or replace ODS/pilot

 

 

A) Low gas pressure

 

assembly

 

 

B) Dirty or partially clogged

 

 

 

5.

OD S/pilot

5.

Hand tighten until snug, then

 

Thermocouple connection

 

6.

loose at control valve

6.

tighten 1/4 turn more

 

Thermocouple damaged

Replace pilot assembly

 

7.

Control valve damaged

7.

Replace control valve

Fireplace produces a clicking/

1. Metal expanding while heating

1.

This is common with most

ticking noise just after burners

 

or contracting while cooling

 

fireplaces. If noise is excessive,

are lit or shut off

 

 

 

contact qualified service person

 

 

 

 

Fireplace produces unwanted

1. Fireplace burning vapors

1.

Open window and ventilate

odors

 

from paint, hair spray, glues,

 

room. Stop using odor caus-

 

 

cleaners, chemicals, new car-

 

ing products while fireplace is

 

 

pet, etc. (see IMPORTANT

 

running

 

2.

statement above)

2.

Locate and correct all leaks

 

Gas leak. See Warning

 

 

statement above

 

(see Checking Gas Connec-

 

 

 

 

tions, page 19)

 

 

 

 

Fireplace shuts off in use (ODS

1. Not enough fresh air is

1.

Open window and/or door for

operates)

2.

available

2.

ventilation

 

Low line pressure

Contact local gas company

 

3.

ODS/pilot is partially

3.

Clean ODS/pilot (see Cleaning

 

 

clogged

 

and Maintenance, page 29)

 

 

 

 

Gas odor even when wall switch

1. Gas leak. See Warning

1.

Locate and correct all leaks

and remote control buttons and

 

statement above

 

(see Checking Gas Connec-

switches are in OFF position

2.

Control valve defective

2.

tions, page 19)

 

Replace control valve

32

www.desatech.com

111245-01B

Page 31 Page 33
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Image 32
Desa CGEFP33PRB, CGEFP33NRB, EFP33PRB, EFP33NRB installation manual Gas leak. See Warning, Statement above
Page 31 Page 33

EFP33NRB, CGEFP33PRB, CGEFP33NRB, EFP33PRB, EFP33NRB specifications

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