OWNER’S MANUAL
TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating burner system where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
Burner system produces unwanted odors | 1. | Gas leak. See Warning statement | 1. | Locate and correct all leaks (see Check- |
|
| above |
| ing Gas Connections, pages 14 and 15) |
|
|
|
|
|
Burner system shuts off in use | 1. | High or gusting winds | 1. | Fireplace has been tested for up to 40 |
|
|
|
| m.p.h. winds. However, extreme condi- |
|
|
|
| tions may occur. See Lighting Instruc- |
|
|
|
| tions on page 19 |
| 2. | Low line pressure | 2. | Contact local propane/LP or natural gas |
|
|
|
| company |
| 3. | Pilot is partially clogged | 3. | Clean pilot (see Cleaning and Mainte- |
|
|
|
| nance, page 22) |
| 4. | Inner vent pipe leaking exhaust gasses | 4. | Locate and correct all leaks (see Check- |
|
| into system |
| ing Gas Connections, pages 14 and 15) |
| 5. | Glass too loose and air tight gasket leaks | 5. | Tighten glass |
|
| in corners after usage |
|
|
| 6. | Bad thermopile | 6. | Replace faulty component |
| 7. | Improper vent cap installation | 7. | Check for proper installation and free- |
|
|
|
| dom from debris or blockage |
|
|
|
|
|
Gas odor even when control knob is in OFF | 1. | Gas leak. See Warning statement | 1. | Locate and correct all leaks (see Check- |
position |
| above |
| ing Gas Connections, pages 14 and 15) |
| 2. | Control valve defective | 2. | Replace control valve |
|
|
|
|
|
Gas odor during combustion | 1. | Gas leak. See Warning statement | 1. | Locate and correct all leaks (see Check- |
|
| above |
| ing Gas Connections, pages 14 and 15) |
|
|
|
|
|
Dark residue on logs or inside of burner | 1. | Improper log placement | 1. | Properly locate logs (see Installing Logs, |
system Note: After removing all causes of |
|
|
| Lava Rock, and Glowing Embers, page 18) |
residue deposits, completely clean fireplace | 2. | Air holes at burner inlet blocked | 2. | Clean out air holes at burner inlets. Pe- |
and appliance of all residue before reusing |
|
|
| riodically repeat as needed |
appliance. | 3. | Burner flame holes blocked | 3. | Remove blockage or replace burner |
www.desatech.com
106706 | 25 | For more information, visit www.desatech.com |
