TROUBLESHOOTING

Continued

 

OBSERVED PROBLEM POSSIBLE CAUSE

REMEDY

Slight smoke or odor during ini- tial operation

1.Not enough air

2.Gas regulator defective

3.Residues from manufacturing processes and logs curing

1.Check burner for dirt and de- bris. If found, clean burner (see Cleaning and Mainte- nance, page 23)

2.Replace gas control

3.Problem will stop after a few hours of operation

Moisture/condensation noticed

1. Not enough combustion/ven-

1. Refer to Air for Combustion

on windows

tilation air

and Ventilation requirements

 

 

(page 6)

Heater produces a whistling noise when burner is lit

1.Turning control knob to HI po- sition when burner is cold

2.Air in gas line

3.Air passageways on heater blocked

4.Dirty or partially clogged burner orifice

1.Turn control knob to LO po- sition and let warm up for a minute

2.Operate burner until air is re- moved from line. Have gas line checked by local natural or propane/LP gas company

3.Observe minimum installation clearances (see page 11)

4.Clean burner (see Cleaning and Maintenance, page 23) or replace burner orifice

White powder residue forming within burner box or on adja- cent walls or furniture

1.When heated, vapors from fur- niture polish, wax, carpet cleaners, etc. may turn into white powder residue

1.Turn heater off when using furniture polish, wax, clean- ers, or similar products

Remote does not function (GHRCB and GHRCTB Series only)

1.Battery is not installed. Battery power is low

1.Replace 9-volt batteries in re- ceiver and hand-held remote control

Fireplaceinsertproducesaclick-

1. Metal expanding while heat-

ing/ticking noise just after burn-

ing or contracting while cool-

ers are lit or shut off

ing

1.This is common with most fireplaces. If noise is exces- sive, contact qualified service person

113195-01A

www.desatech.com

27

Page 27
Image 27
Desa VI33NRB, VI33PRB installation manual Ventilation requirements

VI33NRB, VI33PRB specifications

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