TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace insert where impurities in air exist may create odors. Cleaning sup- plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM POSSIBLE CAUSE | REMEDY |
Fireplace insert produces un- wanted odors
1.Fireplace insert burning va- pors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (see IMPOR- TANT statement above)
2.Low fuel supply (propane/LP only)
3.Gas leak. See Warning statement above
1.Open window and ventilate room. Stop using odor caus- ing products while fireplace insert is running
2.Refill supply tank (propane/ LP only)
3.Locate and correct all leaks (see Checking Gas Connec- tions, page 14)
Fireplace insert shuts off in use (ODS operates)
1.Not enough fresh air is avail- able
2.Low line pressure
3.ODS/pilot is partially clogged
1.Open window and/or door for ventilation
2.Contactlocalnaturalgascompany
3.Clean ODS/pilot (see Cleaning and Maintenance, page 23)
Gas odor even when control knob is in OFF position
1.Gas leak. See Warning statement above
2.Control valve defective
1.Locate and correct all leaks (see Checking Gas Connec- tions, page 14)
2.Replace control valve
Gas odor during combustion | 1. | Foreign matter between con- |
|
| trol valve and burner |
| 2. | Gas leak. See Warning |
|
| statement above |
1.Take apart gas tubing and re- move foreign matter
2.Locate and correct all leaks (see Checking Gas Connec- tions, page 14)
Dark residue on logs or inside of | 1. | Improper log placement |
fireplace insert. Note: After re- |
|
|
moving all causes of residue | 2. | Drafts or other air currents af- |
deposits, completely clean fire- |
| fecting flame pattern |
place and appliance of all resi- | 3. | Air holes at burner inlet |
due before reusing appliance |
| blocked |
| 4. | Burner flame holes blocked |
1.Properly locate logs (see In- stalling Logs, page 16)
2.Eliminate source of drafts around heater
3.Clean out air holes at burner inlet. Periodically repeat as needed
4.Remove blockage
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