TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.
CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation. |
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OBSERVED PROBLEM POSSIBLE CAUSE | REMEDY |
When ignitor button is pressed, there is no spark at ODS/pilot
1.Ignitor electrode not con- nected to ignitor cable
2.Ignitor cable pinched or wet
3.Piezo ignitor nut is loose
4.Broken ignitor cable
5.Bad piezo ignitor
6.Ignitor electrode broken
7.Ignitor electrode positioned wrong
1.Reconnect ignitor cable
2.Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry
3.Tighten nut holding piezo igni- tor to base panel of log set. Nut is located behind base panel
4.Replace ignitor cable
5.Replace piezo ignitor
6.Replace pilot assembly
7.Replace pilot assembly
When ignitor button is pressed, there is spark at ODS/pilot but no ignition
1.Gas supply turned off or equip- ment shutoff valve closed
2.Control knob not in PILOT position
3.Control knob not pressed in while in PILOT position
4.Air in gas lines when installed
5.Depleted gas supply (propane/ LP only)
6.ODS/pilot is clogged
7.Gas regulator setting is not correct
1.Turn on gas supply or open equipment shutoff valve
2.Turn control knob to PILOT position
3.Press in control knob while in PILOT position
4.Continue holding down con- trol knob. Repeat igniting op- eration until air is removed
5.Contact local propane/LP gas company
6.Clean ODS/pilot (see Cleaning and Maintenance, page 23) or replace ODS/pilot assembly
7.Replace gas control
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