Dish Network 922 SlingLoaded What the Warranty Covers, What the Warranty Does Not Cover, Appendix

Appendix

LIMITED WARRANTY

This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty.

What the Warranty Covers

This warranty extends only to the original user of the equipment and is limited to the purchase price of each part. DISH Network L.L.C. and its affiliated companies (“DISH Network”) warrant this system against defects in materials or workmanship as follows:

•Labor: For a period of 1 year from the original date of purchase, if DISH Network deter- mines that the equipment is defective subject to the limitations of this warranty, it will be replaced at no charge for labor. DISH Network warrants any such work done against defects in materials or workmanship for the remaining portion of the original warranty period.

•Parts: For a period of 1 year from the original date of purchase, DISH Network will supply, at no charge, new or re-manufactured parts in exchange for parts determined to be defec- tive subject to the limitations of this warranty. DISH Network warrants any such replacement parts against defects in materials or workmanship for the remaining part of the original war- ranty period.

Note: “Parts” means items included in this package, which may include the TV converter and remote control. It does not include other parts purchased separately.

What the Warranty Does Not Cover

•This warranty does not cover installation of the system. If applicable, such installation will be warranted under a separate installation agreement.

•This warranty does not cover consumer instruction, physical setup or adjustment of any consumer electronic devices, remote control batteries, signal reception problems, loss of use of the system, or unused programming charges due to system malfunction.

•This warranty does not cover cosmetic damage, damage due to lightning, electrical or tele- phone line surges, battery leakage, fire, flood, or other acts of Nature, accident, misuse, abuse, repair or alteration by other than authorized factory service, use of accessories not recommended by the TV converter manufacturer, negligence, commercial or institutional use, or improper or neglected maintenance.

•This warranty does not cover equipment sold AS IS or WITH ALL FAULTS, shipping and handling, removal or reinstallation, shipping damage if the equipment was not packed and shipped in the manner prescribed, nor equipment purchased, serviced, or operated outside the continental United States of America.

If You Need Assistance

1Call the customer support number at 1-800-333-DISH (3474) or visit our website at www.dishnetwork.com. Have the date of purchase and your receiver ID number available. To display the receiver ID number, press the MENU on the remote control, select Settings, scroll down, and then select System Info. The Receiver ID begins with the letter R.

2A Customer Service Representative will assist you. If the Representative determines you should return any equipment, you will be given steps and an address for which to return your equipment. Whether under warranty or not, you will be responsible for the cost of ship- ping back the defective equipment.

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