Dish Network 176779, 922 SlingLoaded manual Caller ID issues, Telephone issues

Getting More Help

Troubleshooting

5.You may want to check with your Internet Service Provider (ISP) regarding Fair Access Policy (FAP) before using all your receiver’s Internet features. Some of these features may exceed usage limits.

Caller ID issues

1.If the Caller ID feature is not working, verify that you are currently subscribed to the Caller ID service from your phone service provider.

2.Verify that your active telephone line is connected securely to the phone jack on the back of your satellite receiver using No. 26 or larger telecommunication line cord.

3.Check that you have the feature enabled on your receiver by pressing the MENU button on your remote, selecting the Settings tile, scrolling down, and then selecting Caller ID Settings.

Telephone issues

1.If you hear clicks or no dial tone when trying to make a voice call, the satellite receiver may have been trying to send Pay-Per-View purchase information to DISH Network. The receiver will hang up automatically if it finds the telephone line is in use, allowing you to obtain a dial tone and try your call again.

2.If you try to send or receive a FAX or modem transmission when the

satellite receiver is trying to send Pay-Per-View purchase information to DISH Network, the receiver will disconnect automatically. The original transmission may have been interrupted; if so, it will need to be re-sent after obtaining a new dial tone.

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