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Chapter6Troubleshooting
Chapter 6 Troubleshooting

If a problem still remains after applyi ng the suggested remedies, contact your local EIZO repr esentative.

6-1. No picture

Problem Possible cause and remedy
1. No picture
• Powerindicatordoesnotlight.
• Checkwhetherthepowercordisconnec tedproperly.
• Press .
• Turnthemainpowerswitchon.
• Turnoffthemainpower,andthenturnitonagainafew
minuteslater.
• Powerindicatorislightingblue. • Increase“Brightness”and/or“Gain”int heAdjustment
menu(see“Toperformadvancedadjustments”(page18)).
• Powerindicatorislightingorange. • Switcht heinputsignalwith .
• Operatethemouseorkeyboard.
• CheckwhetherthePCisturnedon.
• Powerindicatorashesorangeandblue. • Thedeviceth atisconnectedusingDisplayPort/HDMI
haveaproblem.Solvetheproblem,turnoffthemo nitor,
andthenturnitonagain.RefertotheUser’sManualof
theoutputdeviceforfurtherdetails.
2. The message b elow appears. T hismessageappearswhenthesignalisnotinp utcorrectly
evenwhenthemonitorfunctionsproperly.
• Thismessageappearswhennosignalis
input.
Example:
• Themessageshownleftmayappear,becausesomePCs
donotoutputthesignalsoonafterpower-on.
• CheckwhetherthePCisturnedon.
• Checkwhetherthesignalcableisconne ctedproperly.
• Switchtheinputsignalwith .
• Themessageshowsthattheinputsignalisout
ofthespeciedfrequencyrange.(Suchsignal
frequencyisdisplayedinmagenta.)
Example:
fD: DotClock
fH: HorizontalScanFrequency
fV: Verticalscanfrequency
• CheckwhetherthePCisconguredtomeettheresolution
andverticalscanfrequencyrequi rementsofthemonitor
(see“2-1.CompatibleResolutions”(page15)).
• RebootthePC.
• Selectanappropriatesettingusingth egraphicsboards
utility.RefertotheUser’sManualofthegraphicsboard
fordetails.