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Chapter5Troubleshooting
Chapter 5 Troubleshooting

If a problem still remains after applying the sugges ted remedies, contact your local dealer.

No picture

Problem Possible cause and remedy
1. No picture
• Powerindicatordoesnotlight.
• Checkwhetherthepowercordisconnectedprope rly.
• Turnoffthemainpower,andthenturnitonagaina
fewminuteslater.
• Turnthemainpowerswitchon.
• Press .
• Powerindicatorislightingblue. • Increase<Brightness>,<Contrast>,and/or<Gain>
intheAdjustmentmenu(see“Toperformadvanced
adjustments”(page15)).
• Powerindicatorislightingorange. • Switchtheinputsignalwith .
• Operatethemouseorkeyboard.
• WhentheEcoViewSenseison,themonitormayhave
shiftedtothepowersavingmode.Comeneartothe
monitor.
• Powerindicatorashesorange. •ThereisaprobleminthedevicethatusesD isplayPort
connection.Solvetheproblem,turnoffthem onitor,
andthenturnitonagain.Refertotheuser’smanual
ofthedevicethatusesDisplayPortconnectionf or
details.
2. The message below ap pears. Thismessageappearswhenthesignalisnotinp ut
correctlyevenwhenthemonitorfunctionsprop erly.
• Thismessageappearswhennosignalis
input.
Example:
• Themessageshownleftmayappear,becausesome
PCsdonotoutputthesignalsoonafterpower-on.
• CheckwhetherthePCisturnedon.
• Checkwhetherthesignalcableisconnectedprope rly.
• Switchtheinputsignalwith .
• Themessageshowsthattheinputsignalisout
ofthespeciedfrequencyrange.(Suchsignal
frequencyisdisplayedinred.)
Example:
fD: DotClock
(Displayedonlyduringdigitalsignalinput)
fH: HorizontalScanFrequency
fV: VerticalScanFrequency
• CheckwhetherthePCisconguredtomeetthe
resolutionandverticalscanfrequencyre quirements
ofthemonitor(referto“CompatibleResolutions/
Frequencies”intheSetupManual.).
• RebootthePC.
• Selectanappropriatedisplaymodeusingthegraphics
board’sutility.Refertothemanualofthegraphics
boardfordetails.