UNIT OPERATING FAULTS

SERVICE AND INSTALLATION OF THE APPLIANCE SHOULD BE CARRIED OUT BY AUTHORIZED PER- SONNEL ONLY.

THE MAJOR CAUSE OF OPERATING PROBLEMS WITH GAS FIREPLACE HEATERS IS IMPROPER GAS PRES- SURE, INCORRECT LOG PLACEMENT, IMPROPER IN- STALLATION, INCORRECT FLUE INSTALLATION, IN- CORRECT SWITCHING OF BURNERS, DIPS/SPIKES IN THE INCOMING POWER OR REVERSE POLARITIES.

The above situations can cause such problems as changes in

flame color or configuration, intermittent operations, changes in heat output, carbon build up or sooting, bad odors, rattles or other sounds, start up failures and burner(s) switching themselves off. These are nearly always the result of improper installation or in- correct operation and it may take sometime for these problems to show themselves. Before calling out a technician you must be able to repeat the fault, try resetting the heater. Read below.

Note: Incorrect installation of the unit, logs, flue pipe, gas pres- sure or operation, which cause the above mentioned faults, are not covered under warranty and a service call fee will be charged to correct such problems.

RESETTING THE HEATER

There are a number of reasons why sometimes the heater will switch itself off and is the correct thing for the heater to do in certain situations (i.e. overheating, power failure or dips, windy conditions, pump failure, partial or full blockage of flue pipe or no gas. All of these operations are monitored by the electronic con- trol box inside the heater, which is heat sensitive, pressure switch sensitive, flame sensitive and water sensitive. If one of these items is not correct, the heater will shut itself down.

To reset, turn both burner switches to the OFF position, ensure the red button above the two burner switches is not illuminated (if a Remote Control is fitted, have it in the off mode). Then turn the power off at the power point for approximately 10 seconds. Then turn the power point back on and the power L.E.D. should be illu-

minated. If you have a Remote burner switch and the rear burner L.E.D. should start flashing, with the flue fan L.E.D. remaining steady. Wait approximately 60 seconds for the rear burner to ig- nite. You can tell when it has lit, even if you can’t see any flames, by looking at the rear burner L.E.D. which should remain steady. Repeat the same process with the front burner. Turn on the front burner switch and wait approximately 60 seconds and the front burner L.E.D. will remain steady.

In approximately 5 minutes the convection fan should start and the heater has been successfully reset.

Note: if the heater is still warm when reset the convection fan may already be running when the unit is powered up.

LOG PLACEMENT

If for any reason a log should need replacement, you must use the proper replacement log. Consult your Mantis dealer for correct replacement logs.

Replacement logs must be installed and positioned as outlined on page 18 under Log Installation.

Note: Improper positioning of logs can create carbon build up and will alter the unit’s performance and operation.

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Empire Comfort Systems CP, PV-28SV50-BN, PV-28SV55-CN, GN, GP)-1 Unit Operating Faults, Resetting the Heater, LOG Placement
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BP)-1, GN, PV-28SV50-BN, CP, GP)-1 specifications

Empire Comfort Systems is renowned for producing high-quality heating products, and the GP-1, GN, PV-28SV55-CN, CP, BP-1 is no exception. This comprehensive heating solution combines innovative technologies with practical features designed to enhance comfort and efficiency in various environments.

The GP-1 model is a direct vent gas log set that showcases the brand's commitment to producing clean and efficient heating options. One of its standout characteristics is its ability to operate without needing a traditional chimney, making it an excellent choice for homes where a fireplace may not have been previously installed. The direct vent design uses outside air for combustion, ensuring optimal efficiency while minimizing energy loss.

What sets the GN model apart is its impressive output capacity. Engineered for robustness, this gas heater can deliver significant warmth, making it ideal for larger spaces or homes in colder climates. The unit is designed to heat quickly and evenly, providing a comfortable living environment without drastic fluctuations in temperature.

The PV-28SV55-CN brings advanced technology into the fold with its vent-free capabilities. This feature allows for installation flexibility, as it can be positioned in various spaces without requiring venting to the outside. This characteristic not only simplifies installation but also allows users to enjoy the warmth without the hassle of dealing with exterior vents.

The CP and BP-1 models focus on user convenience and safety. Both are equipped with state-of-the-art control systems that allow users to manage their heating options easily. The intuitive controls facilitate temperature adjustments, ensuring users can maintain their preferred heat levels effortlessly. Additionally, safety features such as oxygen depletion sensors (ODS) provide peace of mind by automatically shutting off the unit if unsafe conditions arise.

In terms of design, Empire Comfort Systems has ensured that these models fit seamlessly into any décor. The stylish aesthetic, combined with a variety of finish and style options, allows homeowners to choose a gas fireplace that complements their interior design.

In conclusion, the Empire Comfort Systems GP-1, GN, PV-28SV55-CN, CP, BP-1 represents a harmonious blend of advanced technology, safety features, and elegant design. It is an exemplary choice for anyone seeking to enhance their home's warmth and efficiency while enjoying the beauty and ambiance a gas heating solution can provide. With a focus on comfort, reliability, and aesthetic appeal, these models stand out as top contenders in the market for home heating solutions.
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