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Lanier AP206 Troubleshooting, Using the Operation Panel, Error & Status Messages, Setting Menus

Models: AP206

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4.Troubleshooting

4.Troubleshooting
Error & Status Messages	35
Printed Error Messages	35
Error & Status Messages on the Operation Panel	36
Getting Printer Information over the Network	41
Printer Does Not Print	46
Other Printing Problems	50
Removing Misfed Paper	54
When the Message "Remove Misfeed From Paper Tray" Appears	54
When the Message "Open Rear Cover Remove Misfeed" Appears	56
When the Message "Remove Misfeed From Output Tray" Appears	57
When the Message "Open DuplexCover Remove Misfeed" Appears	59
Cleaning and Adjusting the Printer	61
Cleaning the Charge Wire	61
Adjusting the Image Density	63
Adjusting the Setting of Registration of the Paper Tray	64
Replacing Consumables	66
Replacing the Toner Cartridge	66
Replacing the Photoconductor Unit	68
Replacing the Fuser Oil Bottle and Ozone Filter	72
Replacing the Waste Toner Bottle	75
Replacing the Fuser Cleaner	76
5.Using the Operation Panel
Setting Menus	79
Protecting the Menus	81
Protecting the Menus	81
Removing Protection	82
Menu Table	84
Menu Settings	86
IPDL-C Menu	86
RPS2 Menu	86
System Menu	90
Maintenance Menu	93
Changing the Printer Language	93
Printing the Configuration Page	95
Interpreting the Configuration Page	96
Interpreting the Configuration Page/IPDL-C	96
Interpreting the Configuration Page/RICOH-SCRIPT2	97
Printing the Color Sample	98
Resetting Menus	100

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Lanier AP206 Troubleshooting, Using the Operation Panel, Error & Status Messages, Printer Does Not Print, Setting Menus

Contents

your document management partner AP206Operators Guide Printer ReferenceLanier Worldwide, Inc 2300 Parklake Drive, N.E Atlanta, GA Important InformationCompany Confidential Descriptions in this manual PRINTER MANAGER FOR ADMINISTRATORAficio Manager for Admin Net Vision for AdminTrademarks R WARNING Safety InformationSafety During Operation R CAUTION Recycled Paper Low-power mode Energy Saver modeSpecifications Energy Star ProgramPrinter Reference Quick Installation GuideSetup Guide Manuals for This PrinterLimitation How to Read This ManualSymbols PreparationIPDL-C Accessing the Printer Properties TABLE OF CONTENTS1.Setting Up the Printer Driver and Canceling a Print Job 2.Uninstalling the Printer Driver and SoftwareOther Printing Problems 4.Troubleshooting5.Using the Operation Panel Error & Status MessagesColor Guide Administering Printing by User CodeUsing the Job Log 6.AppendixPage Making printer default settings 1. Setting Up the Printer Driver and Canceling a Print JobIPDL-C Accessing the Printer Properties Windows 95/98/Me - Accessing the Printer Properties1 A B Windows 2000 - Accessing the Printer PropertiesMaking printer default settings - Printer Properties C Make desired settings, and then click OKD Make desired settings, and then click OK Making printer default settings - Printing Preferences PropertiesA On the File menu, click Print Making printer settings from an applicationMaking printer default settings - Printer Properties Windows NT 4.0 - Accessing the Printer PropertiesMaking printer default settings - Default Document Properties General, Ports, Scheduling, Sharing and SecurityOn the File menu, click Print Making printer settings from an applicationD Make desired settings, and then click OK Windows 98/Me RICOH-SCRIPT2 - Setting Up for Printing1 Windows 95/98/Me - Accessing the Printer Properties WindowsReference C Make desired settings, and then click OKRICOH-SCRIPT2 - Setting Up for Printing A On the File menu, click PrintD Make desired settings, and then click OK Windows 2000 - Accessing the Printer PropertiesMaking printer default settings - Printer Properties Making printer default settings - Printing Preferences PropertiesMaking printer settings from an application C Make desired settings, and then click Print to start printingC On the File menu, click Printing Preferences.1 B Select the printer you want to use in the Select Printer boxLimitation Windows NT 4.0 - Accessing the Printer PropertiesMaking printer default settings - Printer Properties Making printer default settings - Default Document PropertiesA On the File menu, click Print Making printer settings from an applicationC Make desired settings, and then click OK ReferenceB On the File menu, click Page Setup Macintosh - Setting Up for PrintingMaking paper settings from an application Setting up for printing from an applicationReference D Make desired settings, and then click PrintC Confirm that the printer is selected in the Printer box RICOH-SCRIPT2 - Setting Up for PrintingB Click the name of the job you want to cancel Canceling a Print Job1 Windows 95/98/Me - Canceling a Print Job Windows 2000 - Canceling a Print JobC On the Document menu, click Cancel Windows NT 4.0 - Canceling a Print JobD Press Reset on the operation panel B Click the name of the job you want to cancelB Click the name of the job you want to cancel Macintosh - Canceling a Print JobA Double-click the printer icon on the desktop C Click the pause icon, and then click the trash iconWindows 2000 - Uninstalling the IPDL-C Printer Driver 2. Uninstalling the Printer Driver and SoftwareUninstalling the IPDL-C Printer Driver Windows 95/98/Me - Uninstalling the IPDL-C Printer DriverA confirmation dialog box appears Windows NT 4.0 - Uninstalling the IPDL-C Printer Driverprinter driver, log on under Full Control permission The Printers window appearsA Close all applications that are currently running Uninstalling the RICOH-SCRIPT2 Printer DriverWindows 95/98/Me - Uninstalling the RICOH-SCRIPT2 Printer Driver Windows 2000 - Uninstalling the RICOH-SCRIPT2 Printer DriverLimitation Macintosh - Uninstalling the RICOH-SCRIPT2 Printer DriverWindows NT 4.0 - Uninstalling the RICOH-SCRIPT2 Printer Driver E Click Yes to uninstall the printer driverReference 3. Paper and Other MediaPaper and Other Media Supported by This Printer Paper Types and Sizes⋅ means that the size is not supported inchSize Paper weight and number of sheets to be setSupported paper weights FeeddirectionTypes of paper and other media Plain paper Paper RecommendationsLoading paper Storing paperOHP transparencies Thick paperAdhesive labels ⇒ P.79 “Using the Operation Panel” EnvelopesPaper not supported by this printer Printable Area Reference Loading PaperLoading Paper in the Paper Tray C Load paper into the tray with the side to be printed facing upMedia j 2.Paper Size l Selecting paper size using the operation panelMedia 1. Paper TrayK Press On Line Custom l jl/# Width 120mmCustom l jl/# Length297mm F Press U or T to change the second center digit of the paper widthZDGY070J Slide the paper tray into the paper feed unit until it stopsC Load paper into the tray with the side to be printed facing up ZDGY060JPaper Tray j *Tray1/8.5x11 l Switching between Paper TraysPrinting a configuration page from tray Paper Tray j Tray1/A4 lPaper and Other Media Error message 4. TroubleshootingError & Status Messages Printed Error MessagesError & Status Messages on the Operation Panel Comments Error & Status MessagesMessage DescriptionRemove Misfeed From Paper MessageDescription CommentsComments Error & Status MessagesMessage DescriptionComments MessageDescription mshell Getting Printer Information over the NetworkPrinter current status UNIXmove Misfeed From Paper Tray MessageDescription CommentsComments MessageDescription mshell Printer configuration1 Input Tray Name UNIXPaper size 2 Input Tray PageSize3 Input Tray Status 4 Emulation NameWindows NT Printer Does Not PrintWindows 95/98/Me WindowsWindows MacintoshSolutions Windows 95/98/MePossible cause If the printer is using I/O TimeoutNetwork connection SolutionsA Click Apple Menu, point to Control Panel and then click Apple Talk Windows 95/98/MeWindows NT MacintoshOther Printing Problems Status Possible causes, Descriptions, and SolutionsSet Printing Mode to Fast Set Resolution to 600 dpi / Fasting off Possible causes, Descriptions, and Solutionsor OHP Transparency in the paper type setting with the print Statusthe Print Quality tab Possible causes, Descriptions, and SolutionsStatus Print Quality tabA Pull out the paper tray When the Message Remove Misfeed From Paper Tray AppearsRemoving Misfed Paper When you cannot find the misfeed near the tray C Slide the paper tray completely into the printerC Close the rear cover Appears When the Message OpenB If the paper has not entered the fusing unit, carefully pull it out C If the paper is inside the fusing unit, open the top coverA Open the rear cover of the printer When the Message Remove Misfeed From Output Tray AppearsE Carefully pull the misfed paper from the rear cover side F Return the pressure release levers to their original positionsD Return the pressure release levers to their original positions C Carefully pull the misfed paper from the rear cover sidelustration, and if you find the misfed paper, carefully pull it out When the Message Open DuplexCover Remove Misfeed AppearsA Use the inset grips to open the up- per portion of the duplex unit D Open the cover as shown in the ilZDGY220J H Open the paper guide unit inside the duplex unitJ Close the paper guide unit and the cover of the duplex unit TroubleshootingB Open the front cover and the top cover Cleaning and Adjusting the PrinterCleaning the Charge Wire A Press the printers power switch to turn off the powerG Return the green lock levers to their original positions I Press the power switch to turn on the printer powerA Turn on the printers power switch B Press Menu Adjusting the Image DensityMenu j Maintenance l Maintenance jMenu j Maintenance l List Print j 1.Config.Page lMaintenance j 1.Toner Level l List PrintTray2Horiz Maintenance j 4.RegistrationlConfig.Page Press # key RegistrationA Open the front cover by pulling the front cover open lever Replacing ConsumablesIPDL-C Low onxxx TonerReplacing Consumables Important4IPDL-C Change PCU Replacing the Photoconductor UnitE Remove the new photoconductor unit from the box C Stand up the green lock levers to a vertical positionI Return the green lock levers to their original positions F Remove the left and right pins from the new photoconductor unit4 G Remove the protective sheet from the new photoconductor unit PCU Press # key Maintenance j 1. Toner Level lReinstall Fuser CleanerIPDL-C Add FuserOil Add Fuser Oil Replacing the Fuser Oil Bottle and Ozone Filterventilator cover G Install a new ozone filter on theE Remove the ventilator cover F Remove the ozone filter from in- side the ventilator coverDispose of the oil according to lo- cal regulations E Remove any excess oil from the printer using the eye-dropperPrior to moving and transporting the printer B Rotate the lock levers to release the bottleG Close the top cover A Turn off the printers power switchReplacing the Waste Toner Bottle IPDL-C Waste T Full Waste Toner is FullG Turn on the printers power switch Replacing the Fuser CleanerIPDL-C Chg. Cleaner Change Fuser Cleaner I Press T or U to display 2. Reinstall, and then press #En- ter Reinstall j Fuser Cleaner lC Grasping the fuser cleaner by its tab, remove it from the printer H Press T or U to display Maintenance, and then press #EnterTroubleshooting Fuser Cleaner Press # keyK Press #Enter L Press On LineSetting Menus 5. Using the Operation PanelSetting Menus A Press MenuSystem Menu Take Offline Then Press ResetRepeat steps C and D to change other settings Press On Line H Press ResetMaintenance j 1.Toner Level l Protecting the MenusProtecting the Menus Menu j Maintenance lMenu Protect j Onl Maintenance j 5.Menu ProtectlRemoving Protection Menu Protect j OfflMaintenance j 1.Toner Level l E Press T or U to display Off, and then press #EnterF Press On Line Menu j Maintenance lMenu Table Prt.Priority ⇒ P.93 “Maintenance Menu” The setting is not effectiveMaintenance Menu Reset ⇒ P.100 “Resetting Menus”2.Color Mode Menu Settings1. Job Timeout 1.Resolution4.ColorProfile 3.Color Set Color Setting7.Paper Type 8.Auto Tray SW Auto Tray Switch5.Toner Saving 6.DitheringF.Print Errors C.Job TimeoutD.I/O Timeout E.Feed Timeout2. I/O Buffer System MenuH.Parallel IF 1. Paper Tray7. Parallel 4. Energy Saver5. Transfer 6. Image Memory32. IP Address - 39. Active PTL 8. Bi-direction9. PrinterLang 10. LanguagePrt.Priority Maintenance MenuChanging the Printer Language EthernetUsing the Operation Panel Select PDLSelect PDL j Option#1 RPS2 l B Press T or U to display Select PDL, and then press #EnterMenu Printing the Configuration PageList Print j 1.Config.Page l Config.Page Press # keyPrinter Error Interpreting the Configuration PageInterpreting the Configuration Page/IPDL-C Total Installed RAMReference Interpreting the Configuration Page/RICOH-SCRIPT2Error Log Installed FontsList Print j 1.Config.Page l Printing the Color SampleList Print j 2.Color Samplel Color Sample Press # keyPrinting the Color Sample D Press #EnterE Press On Line Maintenance j 1.Toner Level l Resetting MenusTurn on the printers power switch Press Menu Menu j Maintenance lE Press #Enter Maintenance j 3.Menu Reset lMenu Reset Press # key D Press T or U to display 3.Menu Reset, and then press #EnterReference Administering Printing by User CodeList Print j 1.Config.Page l Viewing the Number of Pages Printed Under Each User CodeList Print j 4.Statistics l Statistics Press # key3. Black Reading the Statistics Report1. User Code 2. TotalD Press T or U to display 6.Log Protect, and then press #Enter Maintenance j 6.Log Protect lProtecting the User Code Record Log Protect j OnlMenu j Maintenance l Deleting the User Code RecordLog Protect j Offl E Press T or U to select “On” or “Off”, and then press #EnterAdministering Printing by User Code Maintenance j 5.Log Clear lLog Clear Press # key D Press T or U to display 5.Log Clear, and then press #EnterReference Using the Job LogLimitation List Print j 1.Config.Page l Printing the Job Log3.Job Log Job Log Press # key3. Request Time Reading the Job Log1. User ID 2. Printer LanguageAdditive Emitted and Subtractive Reflected Color Models 6. AppendixColor Guide Color Printing BasicsPrinted Color Memory Capacity and Paper Size Memory Capacity and Paper SizeLimitation Reference Low MemoryMoving and Transporting the Printer Paper weight SpecificationsConfiguration ResolutionSound pressure level *2 Noise emission *1 Sound power levelDimensions WeightOptional equipment 6 OptionsMemory Network an optional Network Interface Board requiredNetwork Interface Board Type306 Topology Interface connectorNumber of pins Access timeToner cartridge ConsumablesConsumables *1 Other consumablesService life *2 INDEX Page RICOH-SCRIPT2, properties, 10 RICOH-SCRIPT2, uninstall MEMO UE USA G063 MEMOIncrease the separation between the equipment and receiver b means POWER OFFNote to users in the United States of America Reorient or relocate the receiving antennaUE USA G063-8667