EnGenius Technologies EP-490 user manual Call Transfer, Way Conferencing

a one-to-many call.

4.When AA is turned off, only handsets subscribed to a particular group can access a specific line that is dedicated to this group for outgoing calls.

Call Transfer

1.While a telephone call is in progress, you can place call on hold and transfer the call.

2.Press HOLD (Right) soft key to put call on hold.

3.Press OPTION (Right) soft key to enter selection menu.

4.Press number “2” and enter a two-digit Handset ID to call another handset extension.

5.Transfer Call:

a.Un-announced Call Transfer:

i.Press “END” before the destination handset answers, the call is automatically transferred to the destination handset.

b.Announced Call Transfer:

i.Speak to the destination handset.

ii.Press XFER (Right) soft key or the END to end announcement. The call is transferred to the destination handset.

Notes: If the destination handset does not answer after handset paging timeout, the call is routed back to the originating handset.

3-Way Conferencing

1.While a telephone call is in progress, you can place call on hold and bring in another phone line or another handset for a 3-way conference.

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2.Press HOLD (Right) soft key to put the current call on hold.

3.Press OPTION (Right) soft key to enter selection menu.

4.3-Way Conferencing with a Second Handset:

a.Press number “2” and enter a two-digit Handset ID to call another handset extension.

b.After the second handset answers, press the CONF (Left) soft key.

c.Two handsets and one phone line can now talk simultaneously. Any one party can drop out of the 3- way conferencing, leaving the remaining two parties still in conversation.

5.3-Way Conferencing with a Second Phone Line:

a.Press number “1” and enter a phone number to call another phone line.

b.After the second line answers, press the CONF (Left) soft key.

c.One handsets and two phone lines can now talk simultaneously.

i.If one phone line hangs up, the handset continues talking to the remaining phone line.

ii.If the handset presses END key, the 2nd phone line will be dropped. The handset and the first phone line continue conversation.

Notes:

1.3-way conferencing between 3 handsets is not supported.

2.Unlike 3-way conferencing provided by the phone company, 3-way conferencing involving 2 phone lines will take up two physical lines, leaving only two lines left available for other handsets.

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