Troubleshooting Checklist

4.2TROUBLESHOOTING CHECKLIST

If the 2H252-25R is not working properly, refer to Table 4-2for a checklist of possible problems, causes, and recommended actions to resolve the problem.

Table 4-2 Troubleshooting Checklist

Problem

Possible Cause

Recommended Action

 

 

 

All LEDs are OFF.

Loss of power.

Check for proper connection of the

 

 

power cable and its access to a live

 

 

outlet.

 

 

 

 

Installed improperly.

Ensure that the 2H252-25R was

 

 

installed properly according to the

 

 

installation instructions in

 

 

Chapter 3.

 

 

 

No Local Management

Autobaud is enabled, but the

Press ENTER (RETURN) (may

Password screen.

baud rate has not yet been

take up to four times).

 

detected.

 

 

 

 

 

Terminal setup is not correct.

Refer to the SmartSwitch Series

 

 

2E253, 2H252, 2H253 and 2H258

 

 

Local Management User’s Guide

 

 

for proper setup procedures.

 

 

 

 

Improper console cable

Refer to Appendix A for proper

 

pinouts.

console port pinouts.

 

 

 

 

Corrupt firmware image, or

If possible, attempt to download

 

hardware fault.

the image to the 2H252-25R again.

 

 

Refer to Section B.3 for

 

 

instructions to clear NVRAM.

 

 

 

4-6Troubleshooting

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Enterasys Networks 2H252-25R manual Troubleshooting Checklist, Local Management User’s Guide