Troubleshooting Checklist

Table 4-2 Troubleshooting Checklist (Continued)

 

 

 

 

Problem

Possible Cause

Recommended Action

 

 

 

Cannot navigate beyond

Improper Community Names

1. Refer to the SmartSwitch Series

Password screen.

Table.

2E253, 2H252, 2H253 and

 

 

2H258 Local Management

 

 

User’s Guide for Community

 

 

Names Table setup.

 

 

2. If you have forgotten the

 

 

Community Names, refer to

 

 

Appendix B for instructions on

 

 

how to set the mode switch to

 

 

reset the Community Names to

 

 

their default values.

 

 

 

Cannot contact the

IP address not assigned.

Refer to the SmartSwitch Series

2H252-25R through

 

2E253, 2H252, 2H253 and 2H258

in-band management.

 

Local Management User’s Guide

 

 

for IP address assignment

 

 

procedure.

 

 

 

 

Port is disabled.

Enable the port. Refer to the

 

 

SmartSwitch Series 2E253, 2H252,

 

 

2H253 and 2H258 Local

 

 

Management User’s Guide for the

 

 

instructions to enable/disable ports.

 

 

 

 

No link to device.

1. Verify that all network

 

 

connections between the network

 

 

management station and the

2H252-25R are valid and operating.

2. If the problem continues, contact Enterasys Networks for assistance.

Troubleshooting 4-7

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Enterasys Networks 2H252-25R manual 2E253, 2H252, 2H253