Troubleshooting Checklist

Table 4-2 Troubleshooting Checklist (Continued)

Problem

Possible Cause

Recommended Action

 

 

 

Port(s) goes into

Loop condition detected.

1. Verify that Spanning Tree is

standby for no apparent

 

enabled. Refer to the

reason.

 

SmartSwitch Series 2E253,

 

 

2H252, 2H253 and 2H258 Local

 

 

Management User’s Guide for

 

 

the instructions to set the type of

 

 

STA.

 

 

2. Review network design and

 

 

delete unnecessary loops.

 

 

3. If the problem continues, contact

 

 

Enterasys Networks for

 

 

assistance.

 

 

 

User parameters (IP

1. Position of Mode switch

1. Reenter the lost parameters as

address, Device and

(7), NVRAM Reset, was

necessary. Refer to the

Module name, etc.)

changed sometime before

SmartSwitch Series 2E253,

were lost when the

either cycling power or

2H252, 2H253 and 2H258 Local

2H252-25R power was

pressing the RESET button,

Management User’s Guide for

cycled or the front panel

causing the user-entered

the instructions to configure the

RESET button was

parameters to reset to

device through Local

pressed.

factory default settings.

Management.

 

2. Clear NVRAM was set

2. If the problem continues, contact

 

through Local

Enterasys Networks for

 

Management.

assistance.

 

 

 

4-8Troubleshooting

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Image 46
Enterasys Networks 2H252-25R manual SmartSwitch Series 2E253