Troubleshooting Checklist
Table
Problem | Possible Cause | Recommended Action |
|
|
|
Port(s) goes into | Loop condition detected. | 1. Verify that Spanning Tree is |
standby for no apparent |
| enabled. Refer to the |
reason. |
| SmartSwitch Series 2E253, |
|
| 2H252, 2H253 and 2H258 Local |
|
| Management User’s Guide for |
|
| the instructions to set the type of |
|
| STA. |
|
| 2. Review network design and |
|
| delete unnecessary loops. |
|
| 3. If the problem continues, contact |
|
| Enterasys Networks for |
|
| assistance. |
|
|
|
User parameters (IP | 1. Position of Mode switch | 1. Reenter the lost parameters as |
address, Device and | (7), NVRAM Reset, was | necessary. Refer to the |
Module name, etc.) | changed sometime before | SmartSwitch Series 2E253, |
were lost when the | either cycling power or | 2H252, 2H253 and 2H258 Local |
pressing the RESET button, | Management User’s Guide for | |
cycled or the front panel | causing the | the instructions to configure the |
RESET button was | parameters to reset to | device through Local |
pressed. | factory default settings. | Management. |
| 2. Clear NVRAM was set | 2. If the problem continues, contact |
| through Local | Enterasys Networks for |
| Management. | assistance. |
|
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|