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Troubleshooting Checklist
Table
Problem | Possible Cause | Recommended Action | |
|
|
| |
Cannot contact the | IP address not assigned. | Refer to the SecureStack C2 Configuration Guide for the IP | |
switch through in- |
| address assignment procedure. | |
band management. |
|
| |
Port is disabled. | This is normal if the switch is a Member in a stack. | ||
| |||
|
| If operating as a standalone switch or as the Manager in a | |
|
| stack, enable the port. Refer to the SecureStack | |
|
| C2 Configuration Guide for instructions to enable/disable | |
|
| ports. | |
|
|
| |
| No link to device. | Verify that all network connections between the network | |
|
| management station and the device are valid and operating. | |
|
| If the problem continues, contact Enterasys Networks for | |
|
| technical support. | |
|
|
| |
Port(s) goes into | Loop condition detected. | Verify that Spanning Tree is enabled. Refer to the | |
standby for no |
| SecureStack C2 Configuration Guide for the instructions to | |
apparent reason. |
| set the type of STA. | |
|
| Review the network design and delete unnecessary loops. | |
|
| If the problem continues, contact Enterasys Networks for | |
|
| technical support. | |
|
|
| |
User parameters (IP | Clear NVRAM was set using | Reenter the lost parameters as necessary. Refer to the | |
address, device and | CLI commands. | SecureStack C2 Configuration Guide for the instructions to | |
module name, etc.) |
| configure the switch using CLI commands. | |
were lost when the |
| If the problem continues, contact Enterasys Networks for | |
switch power was |
| ||
| technical support. | ||
cycled. |
| ||
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| ||
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