5.If paper is caught in the paper eject area, gently pull it out of the printer.

6.Close the printer cover.

7.Turn on the printer to move the print heads to the correct positions.

8.Adjust the left and rear paper edge guides on the paper support.

If you have frequent paper jams, try the following corrective measures.

❑Use a higher-quality paper, one that is not too thin or rough. Make sure it is suitable for ink jet printers. Also, some types of paper should be fed one sheet at a time. See Chapter 2 more information about loading paper.

❑Fan the stack of paper before you load it.

❑Do not load too many sheets in the sheet feeder. You can load up to 100 sheets of plain paper, 70 sheets of special coated paper, or 50 sheets of transparency film or High Quality Glossy paper.

Paper feeding problems

If paper is not feeding properly, the most likely causes are the following:

❑Paper is curled or folded. Use flat, nondamaged paper.

❑Too many sheets are loaded in the paper feeder. Do not load more than 100 plain paper sheets or more than 70 special coated sheets.

❑The paper is too thin or thick. For specifications, see Appendix A.

Troubleshooting 6-9