Problems With Printing
This chapter describes what you can do if you are having problems printing. It is divided into the following sections:
❑Print quality problems. See this section if the print quality is not good or not what you expect.
❑Problems with printing. See this section if your printer is not printing.
❑Paper handling problems. See this section if you have paper jams or other problems with paper feeding incorrectly.
If you have a printing problem, check the appropriate section and follow all suggestions that apply to your problem. If none of the suggested solutions solve your problem, call the EPSON Connection at (800)
Print Quality Problems
Print quality problems can often be solved by cleaning the print heads as described in Chapter 5. Note that it may take as many as three cleaning cycles to solve a print quality problem. If cleaning the print heads does not improve the print quality, try the following:
❑Check whether the ink cartridges are empty. Print a self test as described in Chapter 1. After the first page prints, the printer prints an entire page of text lines in various colors, including black, magenta, cyan, and yellow. If the black lines don’t print, replace the black ink cartridge; if the magenta, cyan, or yellow lines don’t print, change the color ink cartridge.