If you encounter any problems while using the scanner, check this chapter for possible solutions. Most problems fall into the following major categories:
0 Incorrect setup of the interface
0Inappropriate selection of scanner functions
0Incorrect setup of your computer or software
0Incorrect operation of your software.
Also see the documentation that came with your software, computer, and printer for possible solutions.
Indicator Lights
If an error occurs, the scanner stops operating and the READY and ERROR lights show the type of error.
| READY light |
| ERROR light | Error type |
|
|
|
|
|
|
|
| On |
| On | Command error |
|
|
|
|
|
|
|
1 | Off | 1 | Flashing | Interface error | I |
|
|
|
|
|
|
| Flashing |
| Flashing | Fatal error |
|
|
|
|
|
|
|
| Off |
| Off | Option error |
|
|
|
|
|
|
|
Command error
The scanner has received incorrect commands from your scanning software.
If this error occurs, try to rescan the document. The scanner returns to normal when it receives correct commands. Normally you do not need to reset the scanner.