![](/images/backgrounds/161110/161110-7557x1.png)
Problems and Solutions
The OPERATE light does not come on.
Make sure the power cable is correctly plugged into the scanner and the power outlet.
The READY light does not come on.
Make sure the scanner is correctly connected to the computer and that the computer is turned on.
The scanner does not start scanning.
Make sure that you have selected the correct interface port and settings with your software. Also make sure the interface board in your computer is properly installed.
If you are using the SCSI interface, confirm that the termination and SCSI ID rotary switch are set correctly. See “SCSI Setup” on page
If you have other expansion boards in your computer, make sure that they are not interfering with the interrupt setting of the interface board for your scanner. (See your computer manual.)
The scanner software does not work properly.
Be sure you have correctly installed and set up your scanner and application software. Also make sure your software supports this scanner model. (See your Easy Setup and software manuals.)