Troubleshooting

This chapter helps you solve scanner problems. It includes the following sections:

Diagnosing Problems

Upgrading Your System

Problems and Solutions

Diagnosing Problems

Some problems can involve your software or computer, such as:

Incorrect setup of the SCSI interface

Inappropriate selection of the scanner functions

Incorrect setup of your computer or software

Incorrect operation of your scanner software

If an error occurs, check the scanner’s indicator lights. See Indicator Lights to determine what kind of error it is, and try the suggested solutions. If that doesn’t solve the problem, see Problems and Solutions.

See the documentation that came with your software, computer, and printer for other possible solutions.

Troubleshooting

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