The scanner does not start scanning.

Problem

Solution

 

 

The scanner is not

Wait until the READY light is on.

ready to scan.

 

 

 

Your software or

If you’re running Windows, make sure you selected the SCSI interface

interface is not

port when you installed your scanner software. Also, make sure the

operating properly.

SCSI interface board on your computer is installed properly. See

 

Setting Up and Using Your Scanner for details.

 

 

 

Confirm that the terminator and SCSI ID are set correctly. See

 

Understanding SCSI Connections for instructions.

 

 

 

If you have other expansion boards in your computer, make sure that

 

they’re not interfering with the interrupt setting of the SCSI interface

 

board for your scanner. (See your computer manual for details.)

 

 

The scanner software does not work properly.

Problem

Your system doesn’t meet your software requirements, or the software is set up incorrectly.

Solution

Make sure you have correctly installed your software.

Make sure your computer system meets all the requirements specified for your software.

Make sure your software supports this model of scanner.

Make sure the computer has enough memory for your software. If you’re running other software at the same time, using RAM resident programs, or have many device drivers, the computer may not have enough memory left. (See your software and computer manuals for details.)

Troubleshooting

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