Indicator Lights
If an error occurs, the scanner stops operating. The READY and ERROR lights indicate the type of error.
ERROR | READY | Error |
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light | light | type | Solution |
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On | On | Command | The scanner has received incorrect commands from your |
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| error | scanning software. Try rescanning the document. If the error still |
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| occurs, try restarting the scanner. |
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Flashing | Off | Interface | The interface setup is wrong or the scanner is not properly |
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| error | connected to the computer. Check the interface connection. |
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| Then push the RESET button or turn the scanner off and on. |
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Flashing | Flashing | Fatal error | The problem could be: |
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| ◗ The transportation lock is not in the UNLOCK position. |
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| ◗ The fluorescent lamp may need to be replaced. |
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| ◗ The scanner is malfunctioning |
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| Check that the transportation lock is unlocked, then push the |
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| RESET button. If the scanner still doesn’t operate properly, turn |
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| it off and on. If the problem persists or it occurs repeatedly, |
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| consult your dealer. |
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Off | Off | Option | There’s a problem with the TPU or ADF. Check that the option is |
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| error | set up correctly, and that its cover is closed. If you have an ADF, |
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| remove any jammed paper and make sure tthere’s paper loaded |
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| in the feeder tray. |
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Troubleshooting | Page 58 |