Problems and Solutions
Check these sections for the problem you’re having and for possible solutions:
◗Operation Problems
◗Scan Quality Problems
◗Image Matching Problems
Operation Problems
The OPERATE light does not come on.Problem | Solution |
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|
The scanner is not | Make sure the power cable is correctly plugged into the scanner and |
getting power. | the power outlet. Make sure the outlet is operational and is not |
| connected to a timer or switch. |
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|
Problem | Solution |
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|
The scanner is not | Make sure the scanner is securely connected to the correct computer |
communicating with | interface and that the scanner is turned on. |
your computer. |
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Troubleshooting | Page 60 |