The image is too dark.

Problem

Solution

 

 

Your software settings

Adjust the brightness setting in your software. Also check the

may be incorrect.

brightness and contrast settings of your monitor.

 

 

Straight lines in the image are jagged.

ProblemSolution

The document may be placed at an angle on the document table.

Align it so that the horizontal and vertical lines are carefully aligned with the scales on the top and side of the document table.

Scan resolution may be

Change the Resolution setting to a higher value. See your electronic

set too low.

EPSON TWAIN Pro User’s Guide or LaserSoft SilverFast Lite User’s

 

Guide for information on setting the resolution. (Both guides are located

 

in the Manuals folder on your EPSON Expression 800 Scanning Tools

 

CD-ROM.) If you have the Artist or Professional model and are using

 

LaserSoft SilverFast 4.0, see the electronic guide on your LaserSoft

 

SilverFast CD-ROM.

 

 

A line of dots is always missing in the scanned image.

Problem

Solution

 

 

Your scanner may be

If this happens on both your screen and printout, the scanner’s sensor

causing the problem.

may be malfunctioning. Consult your dealer.

 

 

Your printer may be

If this happens in your printed image only, it may be caused by your

causing the problem.

printer. See your printer manual for instructions on solving the problem.

 

 

Troubleshooting

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