Image Matching Problems

The image does not look the same as the original.

 

 

Problem

Solution

 

 

Your application

Try different image settings in your scanner software. (If you’re using

software settings may

EPSON TWAIN Pro, first try changing the Destination to see if your

be incorrect.

problem may be screen or printer calibration.)

Your application may not have sufficient color matching and color management features, or these components of your software may not be correctly installed. (See your software manual for details.)

Your application software may not be set up correctly to import your image.

If you are importing a scanned-image file into your application software, make sure the file format is one your software can read. Also check that the image settings in your application are appropriate for the type of image you want to scan. (See your software manual for details.)

Printed colors are different from those in the original image.

Problem

Solution

 

 

You’re experiencing

Exact color matching is very difficult. Check your software and printer

normal color matching

manuals for information on color matching and calibration.

problems.

 

If you’re using a TPU, it may be letting in external light.

Make sure the TPU is closed and that the narrow window near the hinges is covered.

Troubleshooting

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