Scan Quality Problems

The entire image is distorted or blurred.

Problem

The document is not placed correctly.

Solution

Make sure the document is placed flat on the document table.

You may have accidentally moved the document during scanning. Check the position of the document and don’t move it while the scanner is operating.

Be sure the scanner is not tilted or placed on an unstable surface.

Part of the image is distorted or blurred.

ProblemSolution

Part of the document may be wrinkled, warped, or not in contact with the document table.

Be sure the document is uniformly flat and smooth.

There may be IRQ

Check your operating system manual and electronic help files for

(interrupt request)

instructions on how to resolve IRQ conflicts.

conflicts within your

 

system.

 

 

 

Troubleshooting

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