The printed image is larger or smaller than the original size.

ProblemSolution

You may have adjusted the image size settings in your scanner software.

Change the image size settings in your scanner software to resize the scanned image. Don’t use the size of the image on your monitor to judge the printed size.

The colors of the preview for your negative film image look strange.

Problem

Solution

 

 

The wrong Document

Make sure TPU for Neg. Film is selected as the Document Source

Source setting is

setting.

selected in your

 

EPSON TWAIN Pro

 

software.

 

The film guide or slide transparency guide affects the exposure of the scanning area.

The scanner software perceives the dark film guide frame as white, which alters the exposure of the scanning area and causes the scan to appear darker. To see the colors that will actually be scanned, select an area by clicking and dragging the mouse over the preview, then click the zoom preview button.

The TPU may be

Make sure the TPU is closed and that the narrow window near the

letting in external light.

hinges is covered.

 

 

Troubleshooting

Page 68