If Expression 836XL doesn’t appear in the Port Id dialog box in the EPSON TWAIN Pro Setup window (Windows only). . .

■Make sure your system is correctly cabled and terminated and there are no conflicting SCSI IDs.

■Go to Control Panels, System,

Device Manager. Double-click the Unknown Devices icon. Select Expression 836XL and remove it from the system. Restart your computer. Then reinstall the scanner software.

If no image appears in the EPSON TWAIN Pro Setup window when you click the Test button (Windows only). . .

■Make sure your system is correctly cabled and terminated and there are no conflicting SCSI IDs.

■Make sure you have a document face down on the document table.

Scanner Problems

If the OPERATE light doesn’t come on or blinks slowly. . .

Check the scanner power cord. Make sure the power cord is securely plugged into the scanner and the power outlet, and that the scanner is turned on. Also, check that the power outlet is working and provides sufficient power for the scanner.

If the scanner doesn’t scan your image. . .

■Check your image source

setting. Make sure you selected Expression 836XL if you are using LaserSoft SilverFast 4.0, or EPSON TWAIN Pro if you are using EPSON TWAIN Pro.

■Make sure that the SCSI terminator is set up correctly. See “Connect the Scanner to Your Computer” on page 16 for details.

■Run the scanner test (Windows only) to make sure the scanner is communicating with your computer.

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