Where To Get Help

EPSON Technical Support

EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day. The following tables list the contact information:

Electronic support services

Service

Access

 

 

World Wide Web

From the Internet, you can reach EPSON’s Home Page at

 

http://www.epson.com.

 

 

EPSON Internet FTP

If you have Internet FTP capability, use your Web browser (or

Site

other software for FTP downloading) to log onto

 

ftp.epson.com with the user name anonymous and your

 

e-mail address as the password.

 

 

EPSON Forum on

Members of CompuServe can type GO EPSON at the menu

CompuServe®

prompt to reach the Epson America Forum. For a free

 

introductory CompuServe membership, call (800) 848-8199 and

 

ask for representative #529.

 

 

Automated telephone services

Service

Access

 

 

EPSON

For pre-recorded answers to commonly asked questions about

SoundAdviceSM

EPSON products 24 hours a day, seven days a week, call

 

(800) 922-8911.

 

 

EPSON FaxAdviceTM

Access EPSON’s technical information library by calling

 

(800) 922-8911. You must provide a return fax number to use

 

this service.

 

 

EPSON Referral

For the location of your nearest Authorized EPSON Reseller or

Service

Customer Care Center, call (800) 922-8911.

 

 

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