Manuals / Epson / Computer Equipment / Projector

Epson 955W, 965, 98, 99W Using the Projector Help Displays, Projector Environmental Specifications

Models: 99W 98 965 97 955W

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Power light	Status light	Lamp light	Temp light	Status and solution
Off	Flashing blue	Off	Flashing	A fan or sensor has a problem.
			orange	Turn the projector off, unplug it, and
				contact Epson for help.
Off	Flashing blue	Flashing	Off	Internal projector error. Turn the
		orange		projector off, unplug it, and contact
				Epson for help.
Off	Flashing blue	Flashing	Flashing	Auto iris error. Turn the projector
		orange	orange	off, unplug it, and contact Epson for
				help.
Off	Flashing blue	Orange	Orange	Power error. Turn the projector off,
				unplug it, and contact Epson for
				help.

Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

Parent topic: Solving Problems

Related references

Projector Setup Settings - Extended Menu

Where to Get Help

Projector Environmental Specifications

Related tasks

Cleaning the Air Filter and Vents

Replacing the Air Filter

Replacing the Lamp

Using the Projector Help Displays

You can display information to help you solve common problems using the projector's Help system.

1.Turn on the projector.

2.Press the Help button on the projector or the remote control. You see the Help menu.

3.Use the up and down arrow buttons to highlight the problem you want to solve.

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Image 136

Epson 955W, 965, 98, 99W, 97 Using the Projector Help Displays, Projector Setup Settings - Extended Menu Where to Get Help

Contents

PowerLite 97/98/99W/955W/965 Users Guide Page Contents PowerLite 97/98/99W/955W/965 Users GuideSetting Up the Projector Introduction to Your ProjectorUsing Basic Projector Features Adjusting Projector Features Adjusting the Menu Settings Maintaining and Transporting the ProjectorSolving Problems Technical SpecificationsNotices PowerLite 97/98/99W/955W/965 Users Guide Welcome to the PowerLite 97/98/99W/955W/965 Users GuideProjector Features Projector Features Notations Used in the DocumentationWhere to Go for Additional Information Projector Part Locations Introduction to Your ProjectorProduct Box Contents Product Box Contents Additional ComponentsOptional Equipment and Replacement Parts Warranty and Registration InformationParent topic Projector Features 1 Projector 2 Remote control and batteries two AA alkaline3 Power cord 4 VGA computer cable 5 Wireless LAN module cover 8 Password Protected stickerOptional Equipment and Replacement Parts Additional ComponentsParent topic Projector Features Optional Equipment and Replacement PartsAir filter replacement set 2 filters ELPAF32 Where to Go for Additional Information Warranty and Registration InformationParent topic Projector Features Notations Used in the DocumentationWhere to Get Help Using the Projector Help DisplaysProjector Parts - Remote Control Projector Part LocationsParent topic Projector Part Locations Projector Parts - Rear2 S-Video port 3 RS-232C port 11 Speaker 12 Remote control receiver 19 Wireless LAN module cover screw4 Video port 5 Audio-L/R ports 6 Mic port 7 Monitor Out port 8 Audio1 port 9 Audio Out port 10 Audio2 portInstalling a Security Cable Projector Parts - Base3 Rear feet 4 Front adjustable foot 1 Mounting bracket holes 2 Security cable attachment pointProjector Light Status Projector Parts - Control PanelParent topic Projector Part Locations Projector Parts - Remote Control 1 Power button2 Computer button cycles through connected computer sources Parent topic Projector Part LocationsSetting Up the Projector Projector PlacementProjector Setup and Installation Options Projector Placement Projector ConnectionsParent topic Projector Placement Rear Front Ceiling Rear CeilingProjector Setup Settings - Extended Menu Projection DistancePowerLite 99W 1610 Aspect Ratio Image or Screen Parent topic Projector PlacementConnecting to Computer Sources Connecting to Computer Sources Connecting to Video SourcesConnecting to an External Computer Monitor Connecting to External Speakers Connecting a MicrophoneConnecting to a Computer for USB Video and Audio Parent topic Connecting to Computer Sources Connecting to a Computer for SoundUSB Display System Requirements Connecting to a Computer for HDMI Video and AudioUsing the Remote Control as a Wireless Mouse Parent topic Connecting to Computer SourcesParent topic Connecting to Computer Sources 1. Connect the HDMI cable to your computers HDMI output portConnecting to Video Sources Connecting to an HDMI Video SourceConnecting to a Component-to-VGA Video Source Connecting to a Composite Video SourceParent topic Connecting to Video Sources Input Signal Settings - Signal MenuConnecting to a Component-to-VGA Video Source Parent topic Connecting to Video SourcesParent topic Connecting to Video Sources Connecting to a Video Source for SoundParent topic Connecting to Video Sources Connecting to a Video Source for SoundConnecting to a Video Source for Sound Connecting to an External Computer MonitorParent topic Connecting to Video Sources Connecting to External Speakers Parent topic Projector ConnectionsConnecting a Microphone Connecting to External USB DevicesConnecting a USB Device or Camera to the Projector USB Device ProjectionDisconnecting a USB Device or Camera From the Projector Selecting the Connected USB SourceProjecting a PC Free Presentation Connecting a USB Device or Camera to the ProjectorConnecting to a Document Camera Parent topic Connecting to External USB DevicesParent topic Connecting to External USB Devices Projecting a PC Free PresentationInstalling Batteries in the Remote Control Parent topic Projector Connections1. Open the battery cover 2. Insert the batteries with the + and - ends facing as shownRemote Control Specifications Opening the Lens CoverParent topic Setting Up the Projector Parent topic Setting Up the ProjectorUsing the Projector on a Network Wired Network ProjectionWired Network Projection Wireless Network Projection Setting Up Projector Network E-Mail AlertsSelecting Wired Network Settings Connecting to a Wired NetworkParent topic Wired Network Projection 4. Select Network Configuration and press Enter 3. Select the Network menu and press Enter5. Select the Basic menu and press Enter 6. Select the following basic options as necessary8. If necessary, select IP Settings and press Enter 7. Select the Wired LAN menu and press Enter9. Select your IP Settings as necessary Wireless Network Projection Installing the Wireless LAN ModuleUsing Quick Wireless Connection Windows Only Selecting Wireless Network Settings ManuallyInstalling the Wireless LAN Module Optional Equipment and Replacement Parts1. Remove the wireless LAN module cover screw 2. Insert the wireless LAN module into the USB-A portParent topic Wireless Network Projection Using Quick Wireless Connection Windows OnlyOptional Equipment and Replacement Parts 5. Remove the USB key 6. Reinsert the wireless LAN module into the projector7. Now connect the USB key to a USB port on your computer or notebook Selecting Wireless Network Settings Manually Parent topic Wireless Network ProjectionOptional Equipment and Replacement Parts 4. Select Network Configuration and press Enter5. Select the Basic menu and press Enter 6. Select the following basic options as necessaryWireless LAN Menu Settings Parent topic Wireless Network Projection Wireless LAN Menu SettingsSetting Wireless LAN PowerSelects the type of wireless Selecting Wireless Network Settings in Windows Selecting Wireless Network Settings in Mac OSSetting Up Wireless Network Security Parent topic Selecting Wireless Network Settings ManuallyParent topic Wireless Network Projection Wireless Security Menu Settings1. Press the Menu button 2. Select the Network menu and press Enter Setting Up Projector Network E-Mail Alerts Parent topic Setting Up Wireless Network Security3. Select Network Configuration and press Enter 5. Turn on Mail NotificationSetting Up Monitoring Using SNMP Parent topic Setting Up Projector Network E-Mail AlertsNetwork Projector E-mail Alert Messages Network Projector E-mail Alert Messages6. If available, select the Priority Gateway setting for your network 4. Select the Others menu and press EnterControlling a Networked Projector Using a Web Browser Parent topic Using the Projector on a NetworkProjector Setup Settings - ECO Menu 1 Power button control 2 Selects Computer port sourceUsing Basic Projector Features Adjusting the Image Height Image ShapeFocusing the Image Using the Focus Ring Remote Control Operation Color Mode Controlling the Volume with the Volume ButtonsParent topic Using Basic Projector Features 2. Connect the power cord to the projectors power inletSelecting an Image Source Turning Off the ProjectorProjector Setup Settings - Extended Menu Parent topic Using Basic Projector Features Image ShapeRelated concepts Selecting the Language for the Projector Menus Adjusting the Image HeightParent topic Using Basic Projector Features Image Shape Correcting Image Shape with the Horizontal Keystone SliderCorrecting Image Shape with the Keystone Buttons Parent topic Using Basic Projector FeaturesProjector Feature Settings - Settings Menu Correcting Image Shape with the Horizontal Keystone SliderCorrecting Image Shape with the Keystone Buttons Correcting Image Shape with Quick CornerPage Projector Feature Settings - Settings Menu Correcting Image Shape with Quick CornerParent topic Image Shape Related references 3. Select the Settings menu and press Enter 4. Select the Keystone setting and press EnterFocusing the Image Using the Focus Ring Resizing the Image With the Zoom RingProjector Feature Settings - Settings Menu Parent topic Using Basic Projector FeaturesParent topic Using Basic Projector Features Remote Control OperationProjector Feature Settings - Settings Menu Using the Remote Control as a Wireless Mouse Using the Remote Control as a PointerReplacing the Remote Control Batteries Using the Remote Control as a Wireless MouseParent topic Remote Control Operation Using the Remote Control as a PointerConnecting to a Computer for USB Mouse Control Parent topic Remote Control Operation Selecting an Image SourceProjector Feature Settings - Settings Menu Projection Modes Parent topic Using Basic Projector FeaturesChanging the Projection Mode Using the Remote Control Changing the Projection Mode Using the MenusChanging the Projection Mode Using the Remote Control Changing the Projection Mode Using the MenusImage Aspect Ratio Changing the Image Aspect Ratio Available Image Aspect RatiosParent topic Using Basic Projector Features Input Signal Settings - Signal MenuAvailable Image Aspect Ratios Changing the Image Aspect RatioParent topic Image Aspect Ratio Color Mode Changing the Color ModeChanging the Color Mode Available Color Modes Turning On Auto Iris Image Quality Settings - Image MenuAvailable Color Modes Parent topic Color Mode Turning On Auto IrisParent topic Color Mode Controlling the Volume with the Volume Buttons Projecting a PC Free PresentationProjector Parts - Control Panel Supported PC Free File Types Starting a PC Free Slide ShowPC Free Display Options Parent topic Using Basic Projector Features Supported PC Free File TypesConnecting a USB Device or Camera to the Projector File contentsStarting a PC Free Slide Show Parent topic Projecting a PC Free PresentationStarting a PC Free Movie Presentation Connecting a USB Device or Camera to the ProjectorDisconnecting a USB Device or Camera From the Projector Parent topic Projecting a PC Free PresentationConnecting a USB Device or Camera to the Projector Disconnecting a USB Device or Camera From the ProjectorParent topic Projecting a PC Free Presentation Related tasksPC Free Display Options Parent topic Projecting a PC Free Presentation Adjusting Projector Features Projector Security Features Creating a User Pattern to DisplayParent topic Adjusting Projector Features Shutting Off the Picture and Sound TemporarilyStopping Video Action Temporarily Zooming Into and Out of ImagesSaving a Users Logo Image to Display Projector Setup Settings - ECO MenuProjector Security Features Password Security TypesPassword Security Types Locking the Projectors Buttons Installing a Security Cable Parent topic Adjusting Projector FeaturesSetting a Password Selecting Password Security Types Entering a Password to Use the ProjectorParent topic Projector Security Features Setting a PasswordSelecting Password Security Types Parent topic Password Security TypesParent topic Password Security Types Entering a Password to Use the Projector Where to Get Help Parent topic Password Security Types1. Display the image you want to project as the Users Logo 12. Select when you want to display the Users Logo screen You see a prompt asking if you want to select this image areaYou see the Users Logo zoom factor menu 7. Select a zoom percentage and press EnterShutting Off the Picture and Sound Temporarily Setting a Password Selecting Password Security TypesLocking the Projectors Buttons Parent topic Password Security TypesInstalling a Security Cable Creating a User Pattern to DisplayParent topic Locking the Projectors Buttons Parent topic Projector Security Features2. Press the Menu button, select the Settings menu, and press Enter Parent topic Adjusting Projector FeaturesAdjusting the Menu Settings Using the Projectors MenusUsing the Projectors Menus Image Quality Settings - Image Menu Projector Network Settings - Network MenuYou see the menu screen displaying the Image menu settings Image Quality Settings - Image Menu Parent topic Adjusting the Menu SettingsAvailable Color Modes Projector Setup Settings - ECO Menu Input Signal Settings - Signal MenuParent topic Adjusting the Menu Settings Setting Setting Available Image Aspect Ratios Projector Feature Settings - Settings MenuParent topic Adjusting the Menu Settings Adjusts image shape to Setting Projector Setup Settings - Extended Menu Parent topic Adjusting the Menu SettingsCorrecting Image Shape with the Horizontal Keystone Slider Correcting Image Shape with the Keystone ButtonsSetting Selects various operation options Projector Network Settings - Network Menu Parent topic Adjusting the Menu SettingsParent topic Adjusting the Menu Settings Selecting Wireless Network Settings ManuallyProjector Setup Settings - ECO Menu Parent topic Adjusting the Menu Settings Projector Information Display - Info MenuDisplays the number of hours H the lamp has been used in Event ID Code List Event ID Code List Parent topic Adjusting the Menu SettingsProjector Lamp Specifications Optional Equipment and Replacement PartsProjector Reset Options - Reset Menu Parent topic Projector Information Display - Info MenuYou cannot reset the following settings using the Reset All option Input Signal Users Logo Language Network menu items Lamp HoursPassword Parent topic Adjusting the Menu SettingsProjector Maintenance Cleaning the LensProjector Maintenance Transporting the Projector Cleaning the Lens Cleaning the Projector CaseCleaning the Projector Case Air Filter and Vent MaintenanceParent topic Projector Maintenance Cleaning the Air Filter and Vents Replacing the Air FilterParent topic Air Filter and Vent Maintenance Replacing the Air Filter1. Turn off the projector and unplug the power cord Projector Light Status2. Carefully open the air filter cover 1. Turn off the projector and unplug the power cord3. Pull the air filter out of the projector Projector Lamp Maintenance Replacing the Lamp Resetting the Lamp TimerParent topic Air Filter and Vent Maintenance Optional Equipment and Replacement PartsProjector Information Display - Info Menu Projector Lamp SpecificationsReplacing the Lamp 4. Slide the lamp cover out and lift it off 6. Grasp the raised section of the lamp and gently pull the lamp out of the projector 8. Push in the lamp firmly and tighten the screws to secure it 9. Replace the lamp cover and tighten the screw to secure itResetting the Lamp Timer Parent topic Projector Lamp MaintenanceReplacing the Lamp Resetting the Lamp TimerReplacing the Remote Control Batteries Transporting the Projector Parent topic Projector MaintenanceRemote Control Specifications Related referencesSolving Problems Projection Problem TipsProjection Problem Tips Projector Light Status Using the Projector Help Displays Solving Image or Sound ProblemsPower light Status and solutionStatus light Lamp lightPower light Status and solutionStatus light Lamp lightUsing the Projector Help Displays Projector Setup Settings - Extended Menu Where to Get HelpProjector Environmental Specifications Parent topic Solving ProblemsSolving Image or Sound Problems Solutions When No Image AppearsSolutions When No Image Appears Solutions When Image is Incorrect Using the USB Display FunctionSolutions When Image is Incorrect Using the USB Display Function Parent topic Solving Image or Sound ProblemsProjector Connections Opening the Lens Cover Unlocking the Projectors ButtonsSolutions When No Signal Message Appears Parent topic Solutions When No Signal Message AppearsDisplaying From a PC Laptop Displaying From a Mac Laptop Parent topic Solving Image or Sound ProblemsSolutions When Not Supported Message Appears Solutions When Only a Partial Image AppearsInput Signal Settings - Signal Menu Supported Video Display Formats Parent topic Solutions When No Signal Message AppearsSolutions When the Image is Not Rectangular Solutions When the Image Contains Noise or StaticSupported Video Display Formats Parent topic Solving Image or Sound ProblemsSolutions When the Image is Fuzzy or Blurry Projection Distance Image Quality Settings - Image MenuParent topic Solving Image or Sound Problems Image Quality Settings - Image MenuSolutions When the Image Brightness or Colors are Incorrect General Projector SpecificationsFocusing the Image Using the Focus Ring Cleaning the Lens Projector Lamp MaintenanceSolving Projector or Remote Control Operation Problems Solutions to Sound ProblemsControlling the Volume with the Volume Buttons Solutions to Projector Power or Shut-Off ProblemsSolutions to Projector Power or Shut-Off Problems Solutions to Problems with the Remote ControlParent topic Solving Projector or Remote Control Operation Problems Projector Feature Settings - Settings Menu Projector Light StatusSolving Network Problems Solutions to Password ProblemsOptional Equipment and Replacement Parts Remote Control Operation Optional Equipment and Replacement Parts Where to Get HelpWhere to Get Help Solutions When You Cannot Access the Projector Through the WebSolutions When Network Alert E-Mails are Not Received Solutions When Network Alert E-Mails are Not ReceivedPurchase Supplies and Accessories Parent topic Solving ProblemsInternet Support Speak to a Support RepresentativeTechnical Specifications General Projector SpecificationsGeneral Projector Specifications Projector Lamp Specifications Remote Control Specifications Projector Dimension SpecificationsPowerLite PowerLite 98/99W/955WPowerLite BrightnessUSB 1.1 and 2.0 compliant for USB display or external mouse Projector Lamp Specifications Remote Control SpecificationsProjector Dimension Specifications Parent topic Technical SpecificationsProjector Electrical Specifications Parent topic Technical SpecificationsParent topic Technical Specifications 10.59 inches 269 mmProjector Environmental Specifications Projector Safety and Approvals SpecificationsSupported Video Display Formats Parent topic Technical SpecificationsResolution in pixels Display formatRefresh rate in Hz Composite videoResolution in pixels HDMI input signalsParent topic Technical Specifications Display formatUSB Display System Requirements Parent topic Technical SpecificationsRequirement WindowsImportant Safety Information Recycling Important Safety Information Important Safety InstructionsNotices RecyclingImportant Safety Instructions Do not store the projector outdoors for an extended length of time Restriction of Use Parent topic NoticesFCC Compliance Statement Parent topic Important Safety InstructionsRestriction of Use Trademarks Open Source Software LicenseThe list of GPL Programs busybox-1.13.4 iptables-1.4.4 To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. 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