Solutions to Sound Problems

If there is no sound when you expect it or the volume is too low or high, try the following solutions:

Adjust the projector's volume settings.

Press the A/V Mute button on the remote control to resume video and audio if they were temporarily stopped.

Press the Source Search or Search button to switch to the correct input source, if necessary.

Check your computer or video source to make sure the volume is turned up and the audio output is set for the correct source.

Check the audio cable connections between the projector and your video source.

If you do not hear sound from an HDMI source, set the connected device to PCM output.

Make sure any connected audio cables are labeled "No Resistance".

If you are using the USB Display function, turn on the Output audio from the projector setting in the Epson USB Display Settings program on your computer.

If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac supports audio through the HDMI port. If not, you need to connect an audio cable.

If you want to use a connected audio source when the projector is off, set the Standby Mode option to Communication On and make sure the A/V Settings options are set correctly.

If you turn the projector on immediately after turning it off, the cooling fans may run at high speed momentarily and cause an unexpected noise. This is normal.

Parent topic: Solving Image or Sound Problems

Related references

Projection Distance

Related tasks

Controlling the Volume with the Volume Buttons

Solving Projector or Remote Control Operation Problems

Check the solutions in these sections if you have problems operating the projector or remote control.

Solutions to Projector Power or Shut-Off Problems

Solutions to Problems with the Remote Control

Solutions to Password Problems

Parent topic: Solving Problems

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Epson 97, 965, 955W, 98, 99W manual Solving Projector or Remote Control Operation Problems, Solutions to Sound Problems

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