EPSON Stylus PHOTO RX600/610, RX620/630 Revision C

Troubleshooting Troubleshooting at Unit Level 21

3.2 Troubleshooting at Unit Level

By following this troubleshooting procedure, when some trouble has occurred, you can

easily identify the unit which is the cause of the trouble, from its observation. Table 3-1

and Table 3-2 list the observations of various troubles. Once the type of the trouble has

been identified, refer to the flowchart for that trouble.

The flowchart shown in Table 3-1 outlines the troubleshooting procedure.

NOTE:

See

“3.6 Troubleshooting for Motors and Sensors” (p35)

for troubleshooting

for motors and sensors.

Figure 3-1. Troubleshooting Flowchart

Diagnosing the Following Units
Printer Mechanism Scanner Mechanism

Identifying the Trouble

Table 3-1, “LCD Indication”
Table 3-2, “Observations and Troubleshooting Flowcharts”
Disassembly = Chapter 4
Adjustment = Chapter 5
Motor and Sensor Repair

Repair at Unit Level

Repair at Parts

Level

Table 3-1. LCD Indicatio n

Error Status
LCD Indication LED Indication
EMC EAI Power Error
LED
Fatal error in
printer Printer error occurred.
Please see the
documentation.
Printer error occurred.
Please see the User’s Guide. Lighting
up
Fatal error in
scanner Scanner error occurred.
Please see the
documentation.
Scanner error occurred.
Please see the User’s Guide. Lighting
up
Scanner unit
is open Scanner unit open. Please close the scanner unit. Lighting
up
Paper out in
printer Paper out or feed error.
Please insert paper or clear
the paper feed error, then
press the Color button.
Paper out or feed error.
Please insert paper or clear
the paper feed error, then
press the Color button.
Lighting
up
Paper jam Paper jam. Press the color
button or Load/Eject button.
If the error is not cleared,
please manually clear the
jam.
Paper jam. Press the color
button or Load/Eject button.
If the error is not cleared,
please manually clear the
jam.
Lighting
up
No ink
cartridge No cyan ink cartridge. Press
the OK button to install a
new ink cartridge.
No cyan ink cartridge. Press
the OK button to install a
new ink cartridge.
Lighting
up
Ink out Black ink out. Press the OK
button to replace the
cartridge.
Black ink out. Press the OK
button to replace the
cartridge.
Lighting
up
Ink cartridge
error Ink cartridge(s) cannot be
found. Please insert ink
cartridge(s) and press the
OK button to continue.
Ink cartridge(s) cannot be
found. Please insert ink
cartridge(s) and press the
OK button to continue.
Lighting
up