Epson Color Laser Printer - page 241

Troubleshooting 243
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Chapter 12
Troubleshooting
General Problems
Cannot configure the print server or cannot print from the
network.
Cause What to do
The printer settings or
network settings may be
wrong.
First, check to see if you can print a status
sheet, as described in “Printing a
Network Status Sheet” on page 250. If
you can print a status sheet, check the
network settings; otherwise, set the
interface mode of the printer’s control
panel to Auto or Option.
Cannot print even if you have assigned the IP address to the
computer and the printer.
Cause What to do
You have assigned an IP
address to the computer
manually, but you assigned
the IP address to the printer
by Automatic Private IP
Addressing (APIPA).
Assign the printer’s IP address so that it
belongs to the same segment of the
computer. Use EpsonNet
WinAssist/MacAssist/WebAssist and
the printer’s control panel.
Unable to start EpsonNet WinAssist.