244 Troubleshooting
Cause What to do
You have added or deleted
protocols after installing
EpsonNet WinAssist.
Uninstall EpsonNet WinAssist and then
reinstall it. See “Uninstalling Software”
on page 273 and “Installing EpsonNet
WinAssist/MacAssist” on page 36.
The message “EpsonNet WinAssist cannot be used because no
network is installed.” appears when you start EpsonNet
WinAssist.
Cause What to do
Both TCP/IP and IPX/SPX
are not installed on the
computer.
Install the TCP/IP or IPX/SPX protocol.
TCP/IP is installed on the
computer, but its IP address
is not set correctly.
Set a correct IP address for the computer.
The message “Could not complete communicating
configuration data” appears when you send settings to the print
server.
Cause What to do
This may happen when using
a dial-up router.
Run Command Prompt from the
computer on which EpsonNet
WinAssist/MacAssist is installed, and
then enter the following command:
Format: >ROUTE_ADD_the IP address
of the print server_ the IP address of the
computer (the under bar represents one
space)
Example: >ROUTE ADD
192.168.192.168 22.33.44.55.