Troubleshooting 247
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Windows 2000/NT environment
Cause What to do
When you print with
NetBEUI or IPP, EPSON
Status Monitor cannot be
used.
Open the printer’s properties and then
click the Optional Settings tab. Select the
Update the Printer Option Information
manually radio button.
Open the printer’s properties and then
click the Utility tab. Clear the Monitor the
Printing Status check box.
A dial-up connection dialog box appears when printing with
TCP/IP via EpsonNet Direct Print.
Cause What to do
You have selected a phone
line or modem (for Internet
Explorer 4.0x) for the Internet
connection.
Printing ends normally after you cancel
this dialog box, but the message appears
every time you print. Connect to the
Internet using a local area network or
start a dial-up network manually.
A communication error message appears when you start
printing or when you open the printer’s properties.
Cause What to do