Epson EMP-30 When the Indicators Provide No Help, Troubleshooting, Not Supported. is displayed

Models: EMP-30

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When the Indicators Provide No Help

When the Indicators Provide No Help

If any of the following problems occur and the indicators do not offer a solution, refer to the pages given for each problem.

No images appear

p.35

Images appear dark

p.39

Poor image quality (out of focus or

p.36

Images appear greenish

p.39

distorted)

 

Images appear purplish

 

Only part of the image is displayed

p.37

No sound can be heard

p.39

(Large/small)

 

The remote control does not work

p.40

The image colours are not right

p.38

The power does not turn off

p.40

Condition

No images appear (Nothing at all appears)

Probable cause

Remedy

 

 

Was the power turned off and then straight

Wait until cool-down has finished. You can then use

back on again?

the [Power] buttons. (p.9)

After the power is turned off (during cool-down ),

 

the [Power] buttons on the projector's control panel

 

and the remote control will not work.

 

 

 

Is sleep mode active?

Turn the projector power back on. To cancel the

When sleep mode has been set to "ON", the lamp

sleep mode setting, set "Sleep Mode" to "OFF".

turns off automatically if no operations are carried

"Setting" - "Sleep Mode" (p.24)

out for 30 minutes while no image signal is being

 

input. The Power indicator lights orange at this time.

 

 

 

Have you pressed the [Power] button?

Press the [Power] button on either the projector's

 

control panel or the remote control to turn on the

 

power for the projector. (p.7)

 

 

Has the image brightness been adjusted

Use the "Brightness" command to adjust.

correctly?

"Video" - "Brightness" (p.20, 22)

 

 

Is A/V Mute mode active?

Press the [A/V Mute] button on the remote control

 

to cancel the A/V Mute mode. (p.29)

 

 

Is the projected image completely black?

Cancel the screen saver, or re-check the images

Some input images, such as screen savers, may be

being input.

completely black.

 

 

 

Is an image signal being input?

Change the "No-Signal Msg." setting to "Black" or

If "No-Signal Msg." has been set to "OFF", no

"Blue" for messages to be displayed.

messages will be displayed.

"Setting" - "No-Signal Msg." (p.23)

 

If a message is displayed, refer to the item indicated.

 

 

Try resetting all of the current settings.

"Reset All" - "Execute" (p.26)

 

 

 

 

 

 

Condition

 

 

 

 

 

 

 

 

No images appear (Messages do appear)

 

 

 

 

"Not Supported." is displayed.

 

 

 

 

"No-Signal." is displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Probable cause

Remedy

 

 

 

 

 

Are the cables connected correctly?

Check that all cables that are required for projection

 

 

 

 

are connected correctly. (Setup Guide)

 

 

 

 

 

Troubleshooting

35

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Epson EMP-30 When the Indicators Provide No Help, Troubleshooting, Wait until cool-down has finished. You can then use