If you still have trouble with your hard disk, you can back up your data and physically reformat the disk. Then you’ll need to reinstall the operating system and copy your files back onto the disk. See Chapter 5 and your operating system manual for instructions.

If you cannot access data on your hard disk or you are receiving read/write errors, the disk may have a physical problem. You can try running the Hard disk drive diagnostic test described in Chapter 4. If the diagnostic program indicates an error, contact your Authorized Epson Servicer.

Software Problems

If you have trouble with an application program, try the following:

1.If the application program does not start, check that you are following the correct procedure for starting the program, and that it is installed correctly. If you have a hard disk and the program is stored in a directory on that drive, make sure you are logged onto or specifying the correct directory. If you don’t have a hard disk, make sure you inserted the correct diskette in drive A.

2.Your computer can run at high, low, or automatic speed. While almost all programs work properly at the faster speed, some must run at the slower speed. Check your software manual to see if this is the case, and change the processor speed if necessary. See “Changing the Processor Speed” in Chapter 1 for instructions and information on using copy-protected programs.

Troubleshooting

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