Options

This section describes problems you may encounter while using the optional cut sheet feeder or an optional interface board.

With the cut sheet feeder, paper does not feed properly.

When a print command is sent from the computer, the platen rotates, but paper does not feed.

Make sure DIP switch 1-8 is on.

Make sure the cut sheet feeder is correctly installed on the printer.

Check that the paper release lever is pushed back to the single sheet position.

Make sure paper is loaded in the cut sheet feeder’s bin. If only one sheet is left in the bin, add more paper.

Two or more sheets feed at the same time.

You may have loaded too many sheets in the cut sheet feeder’s bin.

You may have forgotten to fan the stack of paper before loading it into the bin. Remove the paper and fan it.

The paper feed is crooked.

The paper may be old or creased. Use only new, clean sheets of paper.

Make sure that your paper is the proper size and quality.

One page of printing has spread to two pages.

Check that the page length setting is correct.

7-10 Troubleshooting