Troubleshooting

To determine whether the problem is caused by the printer itself, run a printer operation check. See “Running a Printer Check” on page 6-3 for instructions.

For the latest information, check the EPSON Stylus Photo and Status Monitor Help programs and ReadMe files in the EPSON program group or folder.

There are additional troubleshooting tips in the “Problems, Need Help” section of your Getting Started guide.

If none of the suggested solutions in this chapter solve your problem, contact EPSON as described under “Where To Get Help” in the Introduction.

Checking the Control Panel Lights

paper out light

load/eject

power light

button

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

black ink out light

color ink out light

cleaningpower

buttonbutton

The four lights on your printer’s control panel show the printer’s status and alert you to problems like paper jams.

SWhen the paper out light comes on, your paper ran out or is incorrectly loaded. Load paper in the sheet feeder and then press the E load/eject button.

SWhen the paper out light flashes, you have a paper jam. Take all of the paper out of the sheet feeder, reload the paper, then press the E load/eject button. If the light continues to flash, turn off the printer and gently pull out any jammed paper.

Bor A When an ink out light flashes, your ink supply is low. Make sure you have a replacement cartridge.

6-2