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Troubleshooting
Possible cause | Solution |
The interface cable is not | Turn off your printer and computer. Then make sure the cable is |
securely connected. | connected securely and meets the printer’s specifications. |
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You’re using a switch box | Connect the printer directly to your computer and try printing |
with your printer. | again. |
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Your video driver may be | Try using a standard VGA video driver (see your computer or video |
conflicting with the EPSON | card documentation for instructions on changing video drivers). If |
printer driver (Windows | your printout is correct, your video driver is interfering with the |
only). | printer driver. Contact your computer or video card manufacturer to |
| see if an updated driver is available. |
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The margins are incorrect
Possible cause | Solution |
Margins are set incorrectly | Check your software documentation for instructions on selecting |
in your software | the correct margins for your paper size. Make sure the margins are |
application. | within the printable area of the page. See Appendix B for more |
| information. |
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Paper settings in the printer software are incorrect for your paper size.
Select the correct paper settings for your paper size. Make sure the Printable Area setting is correct for your project. See Chapters 1 and 3 for more information.
The image is inverted, as if viewed in a mirror
Possible cause | Solution |
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You used a Flip Horizontal option in your application software or the printer software.
Turn off the Flip Horizontal or mirror setting in your application software or the printer software. See page
A portion of your image doesn’t print (Macintosh)
Possible cause | Solution |
Your system doesn’t have | Close any other applications you are running or turn off |
enough available memory. | background printing. |
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You may need to increase | Choose Get Info from the File menu and increase the memory |
the memory allocation for | requirements. See page |
your application, EPSON | work, turn off background printing (you won’t be able to use |
Monitor3, or both. | EPSON Monitor3). |
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