Troubleshooting

The “SP 700 cannot be used” message appears (Macintosh)

Possible cause

Solutions

The printer software has

Remove and reinstall the printer software as described on

been corrupted.

page 6-5. Then, in the Extensions Manager, disable Quick Draw

 

GX. Select SP 700 in the Chooser, enable Monitor3, and restart

 

your Macintosh.

 

 

Your printer icon doesn’t appear in the Chooser (Macintosh)

Possible cause

Solution

Your system has extension

In the Extensions Manager, disable Quick Draw GX. Choose

conflicts.

SP 700 in the Chooser, make sure EPSON Monitor3 is enabled,

 

then restart your Macintosh.

 

 

You sent several print jobs, but none are printing (Macintosh)

Possible cause

Solution

The print queue is on hold.

In the EPSON Monitor3 dialog box, select Start print queue from

 

the Printer menu to release the queue and resume printing.

 

 

You get a type 39 error on the Macintosh

Possible cause

Solution

The printer driver is

Delete and reinstall the printer driver as described on page 6-6.

corrupted.

 

 

 

You cannot print on a Windows NT 4.0 network

Possible cause

Solution

Your printer is not set up

You may need to use a different network path and printer port.

correctly as a remote

Select a different port in the printer’s Properties windows and

printer.

enter the new network path to your printer at the DOS prompt.

 

Then restart your computer. See your Windows NT

 

documentation for instructions on changing the printer port and

 

network path.

 

 

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