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Epson PowerLite 7900p Where To Get Help, Telephone Support Services, ■Computer configuration, ■Description of the problem, ■Product name (Epson PowerLite 7900p)

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Where To Get Help

Epson provides technical assistance through electronic support services 24 hours a day, as listed in the following table.

Service	Access

World Wide Web	From the Internet, you can reach Epson’s product support page at
	http://support.epson.com. After selecting your product, you can access
	troubleshooting information, download product documentation, and receive
	technical advice through e-mail.

Presenters Online	Access tips, templates, and training for developing successful presentations at
	http://www.presentersonline.com

Telephone Support Services

To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the Epson PrivateLine Support card included with your projector. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through FridayToll or long distance charges may apply.Before you call, please have the following information ready:■Product name (Epson PowerLite 7900p)■Product serial number (located on the bottom of the projector)■Computer configuration■Description of the problem

You can purchase screens, carrying cases, or other accessories from Epson at (800) 873-7766 or by visiting the Epson Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

Solving Problems 121

Contents

Page Important Safety Information Copyright Notice Contents Welcome Setting Up the Projector Projecting Using the Remote Control Fine-tuning the Projector Managing the Projector from a Remote Computer Maintaining the Projector Solving Problems Appendix A: Projector Installation Appendix B: Technical Specifications Appendix C: Notices Page Welcome Getting the Most from Your Projector Using Your Documentation Getting More Information Registration and Warranty Unpacking the Projector Additional Components Optional Accessories Page Setting Up the Projector Positioning the Projector Sync Connecting to Video Equipment Connecting a Composite Video Source Connecting an S-VideoSource Connecting a Component Video Source Connecting an RGB Video Source Connecting Using a BNC-styleCable Locate a Connect the cable between your player and the corresponding Connecting to a Computer Connecting to the Computer Port Connecting to the BNC Connectors Connecting to the DVI Port Using the Macintosh Desktop Adapter Connecting the Cable for Remote Mouse Control Connecting an External Monitor Playing Sound Through the Projector Connecting Audio Equipment to the Projector Connecting External Speakers Projecting Turning On Your Equipment Turning On the Projector Press the red If you’ve connected a PPower light stops flashing and stays on, the projector is ready to use warning Selecting the Image Source What To Do If You See a Blank Screen The Projector and Notebook Don’t Display the Same Image If you’re using a PC notebook: If you’re using Macintosh OS X: If you’re using OS 8.6 to OS 9.x: Adjusting the Image Focusing and Zooming Your Image Adjusting the Height of Your Image Adjusting the Image Shape Using Keystone Correction Using Quick Corner You see this screen: 5.Press the Enter button to select the corner you want to adjust Use the 7.Repeat steps 5 and 6 as needed to adjust any remaining corners When done, press the Adjusting the Volume Projecting Images Without a Screen Making Initial Color Corrections Adjusting Color Corrections for a New Surface Shutting Down the Projector 5.Replace the lens cap and unplug the power cord If you’re using a remote control, set its ON/OFF switch to 50Projecting Using the Remote Control Activating and Using the Remote Control Using the Navigation Buttons Replacing the Batteries Controlling the Picture and Sound Switching Between Picture Sources Previewing Picture Sources Turning Off the Picture and Sound Stopping Action Zooming Your Image Displaying a Picture-in-PictureVideo Setting Up the P-in-PImage Displaying the P-in-PImage Highlighting Your Presentation Using the Pointer Tool Customizing the Pointer Tools Page Operating Your Computer with the Remote Control Controlling Multiple Projectors Setting the Projector ID Setting the Remote Control ID Fine-tuningthe Projector Using the Menu System Restoring the Default Settings Adjusting the Image Quality Adjusting Images from Video Sources Adjusting Computer Images Adjust this value if the image appears blurry or flickers 70Fine-tuningthe Projector Adjusting the Image Size, Shape, and Position Adjusting the Color Adjusting the Sound Customizing Projector Features Image Setup Options Communication Setup Options Miscellaneous Setup Options Using the Projector’s Security Features To prevent unauthorized use of the projector, you can do the following: Create an identifying user logo that is displayed at startup and/or when the Creating Your Own Screen Logo When you see this screen, select a zoom rate (display size), and then press Save image as user’s logo 9.When you see the message Completed, press Esc Completed Esc Setting a Password Turning On Password Protect and User’s Logo Protect Starting the Projector with a Password Disabling the Projector’s Buttons Page Managing the Projector from a Remote Computer Installing the Easy Management Software System Requirements Installing the Software Connecting and Configuring the Projector button on the remote control and select from the 4.If your network assigns addresses automatically, turn on DHCP If your network does not assign addresses automatically, turn off IP Address Using EMP Monitor Opening and Closing EMP Monitor Registering a Projector 2.Click Register projector as shown. You see this screen: Auto detect Manual registration Any projectors found on the network are listed as shown below: Select each projector you want to add by clicking its name, then clicking the You see this screen with a list of all registered projectors 5. Click Close 92Managing the Projector from a Remote Computer Monitoring Your Projectors The following table explains the meaning of the video source icons: Video source icons Error icons 94Managing the Projector from a Remote Computer Controlling Your Projectors Configuring the Monitoring Interval Using EMP NetworkManager Selecting the Projectors to Monitor Creating the E-MailSettings 3.EMP NetworkManager connects to the projector, and you see this screen: You can give the projector a 5.Click Mail Notification Settings. You see this screen: 98Managing the Projector from a Remote Computer Understanding the Notification Messages Page Maintaining the Projector Cleaning the Lens Cleaning the Projector Case Cleaning the Air Filters and Vents Replacing the Lamp and Air Filters Page 8. Grasp the wire handle as shown and pull the lamp straight out 9.Gently insert the new lamp 11.Reset the lamp timer as described in the next section 106Maintaining the Projector Resetting the Lamp Timer Transporting the Projector Solving Problems Using On-ScreenHelp Checking Projector Status What To Do When the Lights Flash The Power light is flashing orange and you cannot turn on the projector The Power light does not come on 112Solving Problems Viewing Lamp Usage and Other Information Solving Problems with the Image or Sound If you’re using a PC notebook: Hold down the notebook’s manual or online help for details If you’re using Macintosh OS 8.6 to 9.x: 4.If this option isn’t available, click the Monitor icon The message Not Supported is displayed Make sure the correct Only part of the computer image is displayed ■Press the Auto button on the remote control Make sure the image The image isn’t square, but keystone-shaped If the top or bottom of the image is broader, press the The image contains static or noise The image is blurry ■There may be dirt or smears on the lens. Clean the lens as described on page Page 3.Adjust the Sync setting to increase the sharpness of the image The colors of the image are not right If you’re displaying a computer image, use the ■Try changing the Color Adjustment setting on the Advanced1 menu ■Check your computer display settings to correct the color balance Solving Easy Management Problems Solving Problems with the Remote Control Where To Get Help Telephone Support Services Page Installation Guidelines Page General Projection Lamp Remote Control Mouse Compatibility Dimensions Electrical Environmental Safety Compatible Video Formats Page Page Appendix C: Notices Important Safety Instructions WARNING: 132Appendix C: Notices Remote Control Information Declaration of Conformity FCC Compliance Statement Warranty Page Page Index 140Index Page 142Index Page 144Index Front/Top Back Remote Control