Solving Problems 187

 

 

 

 

 

 

 

 

Message

Explanation

Response

 

 

 

 

 

 

 

 

 

 

CANNOT OPEN INK COVER

Something is obstructing the

Remove the obstruction and press the

 

 

 

 

 

indicated ink cover

button again.

 

 

 

 

 

 

 

 

 

 

 

CLEANING ERROR

Head cleaning did not clear the

Press

 

 

to clear the error and run the

 

 

AUTOMATIC HEAD

nozzles.

head cleaning utility again. If cleaning

 

 

 

 

 

 

 

CLEANING FAILED

doesn’t start, cancel printing from the

RETRY?

computer. Then turn the printer off and back

YES NO

on again.

CLEANING ERROR

Not enough ink or not enough

NOT ENOUGH INK OR

maintenance tank capacity for

SPACE IN MAINT TANK.

head cleaning.

CONTINUE CLEANING?

 

YES (RECOMMENDED)

 

NO

 

Select Yes and replace the cartridge (see page 167) or maintenance tank (see page 177).

COMMAND ERROR

CHECK DRIVER SETTINGS

You may be using the wrong printer driver.

Damaged data was sent to the printer or the data has an incorrect command.

Press the Pause/reset button to cancel the print job and reset the printer. Make sure you installed the correct driver for your printer.

CUTTER UNIT NEARING

The paper cutter may be dull.

Replace the paper cutter; see page 173.

END OF SERVICE LIFE.

 

 

RECOMMEND REPLACING

 

 

THE CUTTER UNIT

 

 

 

 

 

FRONT COVER OPEN

Front cover is open.

Close the front cover.

CLOSE COVER

 

 

 

 

 

F/W INSTALL ERROR

Firmware update failed.

Restart the printer, then update the

UPDATE FAILED RESTART

 

firmware again; see page 54.

 

 

THE PRINTER

 

 

 

 

 

INK CARTRIDGE

The ink cartridge is expended.

Replace the ink cartridge; see page 167.

INK LOW REPLACE INK

 

 

CARTRIDGE

 

 

 

 

 

INK CARTRIDGE

A non-genuine ink cartridge is

Select DECLINE and replace the ink

NON-GENUINE CARTRIDGE!

installed.

cartridge with a genuine Epson ink cartridge;

QUALITY OF NON-GENUINE

 

see page 167.

 

 

INK MAY VARY.

INK CARTRIDGE

A non-genuine ink cartridge is

PLEASE USE GENUINE

installed.

 

EPSON INK CARTRIDGES

 

Replace the ink cartridge with a genuine Epson ink cartridge; see page 167.