| Solving Problems 195 |
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Problem | Solution |
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Nothing prints. | ◗ Turn off the printer and computer. Make sure the interface cable is securely |
| plugged in. Then restart the printer and computer. |
| ◗ Make sure the interface cable meets the requirements; see page 13 or 14. |
| ◗ The printer port setting doesn’t match the printer connection port |
| (Windows). |
| Windows Vista: Click > Control Panel > Hardware and Sound > |
| Printers. |
| the Ports tab and make sure your printer port is selected. |
| Windows XP: Click Start > Control Panel > Printers and Other Hardware |
| > Printers and Faxes. |
| Properties. Click the Ports tab and make sure your printer port is selected. |
| ◗ Download and install the latest driver for Macintosh or Windows from the |
| Epson website at www.proimaging.epson.com. |
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| Solving Miscellaneous Printing Problems |
| If your printouts are not what you expected, try the suggestions below: |
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Problem | Solution |
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Your print has incorrect or garbled characters.
◗Make sure your software is installed correctly and the printer is selected.
◗Clear any stalled print jobs.
◗Turn off the printer and computer. Make sure the interface cable is securely plugged in at both ends.
Your print has incorrect | ◗ Check the page size or paper size settings in your application. Make sure |
margins. | they are within the printer’s printable area. |
| ◗ Make sure the Paper Size and Borderless settings in your printer software |
| are correct for the paper you’re using. |
| ◗ Paper is loaded incorrectly. Follow the instructions beginning on page 57 to |
| reload the paper. Make sure PAPER SKEW CHECK is ON in the control panel |
| menu. |
| ◗ The ROLL PAPER MARGIN setting on the PRINTER SETUP menu is |
| incorrect. See page 227 for more information. |
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Your image is inverted. | ◗ Turn off the Flip Horizontal or Mirror Image setting in your printer software. |
| See page 95 or page 111 (Mac OS X) or page 137 (Windows) for |
| instructions. |
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