Problems and Solutions

This chapter discusses problems you may encounter while operating your printer and their likely solutions. If you are having difficulty achieving the desired printing result, first locate the problem in the table below and refer to the appropriate page for the solution.

Power supply

•Power is not being supplied.

Printing

•The printer does not print or stops printing.

•The print is faint or uneven.

•The printout is not what you expected.

•The position of the printout is not what you expected.

Paper handling

•Single sheets do not feed properly.

•Continuous paper does not feed properly.

Refer to 7-3

Refer to 7-4 Refer to 7-6 Refer to 7-7

Refer to 7-10

Refer to 7-13 Refer to 7-16

Options

•Using the cut sheet feeder, the paper does not feed preperly. Refer to 7-21

•Using the pull tractor in combination with the push tractor,

continuous paper does not feed properly.

Refer to 7-24

•Using an optional interface, the printer does not operate

properly.

Refer to 7-26

7-2 Troubleshooting